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Sprint Debuts Service for Customers with Speech Disabilities

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May 18, 2012, 11:52 AM by Eric M. Zeman

Sprint today announced a new service that will help customers who have speech disabilities communicate with others via their wireless phone. The My Wireless STS service works via a short code that when dialed connects the speech-disabled customer with a speech-to-speech operator. The operator can then complete the call and assist with the conversation, including word-for-word translation and/or help with words that are unclear. Calls can also be initiated via email sent to the STS operator rather than dialed via the short code. The service is available 24/7 and is free to use. It doesn't require any special equipment.

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