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Some Carriers Waiving Late Fees, Offer Free Charging

Nov 2, 2012, 7:49 AM by Eric M. Zeman

AT&T, T-Mobile USA, and Verizon Wireless have indicated that they are waiving certain late fees for customers who may have been affected by Hurricane Sandy in New Jersey, Connecticut, New York, and Pennsylvania. In addition to waiving late fees and other charges, all three carriers have said that customers without power may charge their devices at company-owned retail stores. The carriers are also accepting donations to the Red Cross and other charitable organizations. Sprint has not made public its policies regarding late fees, charging, and charitable donations. All four major carriers have indicated that they are working to restore full service in the affected areas.

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Comments

This forum is closed.

This forum is closed.

ajac09

Nov 2, 2012, 7:58 AM

sprint sucks customer service

sprint will once it thinks it will make the look good till the catch no fire for it they will do what they can to take profit from anyone in any situation.

tuxedosun

Sprint is helping. Here is the article. They are also donating $500k to the Red Cross.

http://newsroom.sprint.com/article_display.cfm?artic ... »

...

T Bone

Nov 2, 2012, 11:44 AM

That's good but...

If people don't ave electricity and their phones aren't working....how are they going to find out that they can charge their phones at a carrier store?

gloopey1

T Bone said:
If people don't ave electricity and their phones aren't working....how are they going to find out that they can charge their phones at a carrier store?

The same way they would find out about any other hel...
(continues)

Jayshmay

It's 2012/2013, people will FIND a way to charge their smartphone!

Car chargers, generators, friends & families houses, where there is a will there is a way!

tuxedosun

Nov 2, 2012, 1:41 PM

Sprint Continues to Restore Service to Customers Impacted by Hurricane Sandy

Impacted customers to receive waiver of late fees, overage charges, roaming and call forwarding fees, and renewal extension for prepaid services

Sprint Foundation donates $500,000 to the American Red Cross relief efforts

http://newsroom.sprint.com/article_display.cfm?artic ... »

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