FCC Socks AT&T with $700,000 Fine Over Data Plans
Nov 6, 2012, 7:52 PM by Eric M. Zeman
The Federal Communications Commission today announced that AT&T has agreed to pay a $700,000 fine in order to settle complaints that it switched certain customers from their grandfathered pay-as-you-go data plans even though AT&T promised some customers they could keep those plans. AT&T will also pay approximately $25 to $30 per month per customer affected to those who were improperly switched. According to the FCC, AT&T began transferring customers away from the pay-as-you-go data plans in November 2009 after it changed its policy regarding mandatory smartphone plans for new customers. The FCC launched its investigation following consumer complaints about AT&T's actions. In addition to the fine and restitution, AT&T also agreed to a compliance plan, whereby it will better notify its customers, train its personnel, continue to search for improperly switched customers, and occasionally report to the FCC.
Comments
How does one join this class action?
Those automated changes
I fricking hated dealing with those....
And how much of that is going to the customers ?
Pay Attention Verizon
Verizon