AT&T Adds 61-Cent Admin Fee to All Customers
May 23, 2013, 4:18 PM by Eric M. Zeman
AT&T has added a new administration fee to the monthly bills of all its customers. The fee amounts to 61 cents, which, when multiplied across AT&T's entire customer base, amounts to about $500 million in extra revenue per year for the company. An AT&T spokesperson told the Wall Street Journal that the fee is less than that charged by its competitors. It went into effect May 1.
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Comments
As far as cancelling your contract....
The only section that really references this is kinda loosely worded which is:
We may change any terms, conditions, rates, fees, expenses, or charges regarding your Services at any time. We will provide you with notice of material changes (other than changes to governmental fees, proportional charges for governmental mandates, roaming rates or administrative charges) either in your monthly bill or separately. You understand and agree that State and Federal Universal Service Fees and other governmentally imposed fees, whether or not assessed directly upon you, may be increased based upon the government's or our calculations.
IF WE INCREASE THE PRICE OF ANY OF THE SERVICES TO WHICH YOU SUBSCRIBE, BEYOND THE LIMITS SET FORTH IN YOUR CUSTO...
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We may change any terms, conditions, rates, fees, expenses, or charges regarding your Services at any time. We will provide you with notice of material changes (other than changes to governmental fees, proportional charges for governmental mandates, roaming rates or administrative charges) either in your monthly bill or separately. You understand and agree that State and Federal Universal Service Fees and other governmentally imposed fees, whether or not assessed directly upon you, may be increased based upon the government's or our calculations.
IF WE INCREASE THE PRICE OF ANY OF THE SERVICES TO WHICH YOU SUBSCRIBE, BEYOND THE LIMITS SET FORTH IN YOUR CUSTO...
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More "Bait and Switch" billing practices
Cell phone companies love to deflate the cost of the services they advertise to their customers by pushing the cost to another fee that they don't promote. Following AT&T's logic, why not simply replace the $30 family messaging plan with a $5 family messaging and a mandatory, and hidden, $25 administrative fee? Its been a while, but I'm fairly certain I was on an everything unlimited plan with Sprint for $99 that had a unmentioned smartphone fee.
I don't understand how these practices are even legal: how can you advertise one price for a service and then apply a additional mandatory fee for that same service? I guess that's the power of fine print, but it is very manipulative (and very reminiscent of our income tax system with its F...
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I don't understand how these practices are even legal: how can you advertise one price for a service and then apply a additional mandatory fee for that same service? I guess that's the power of fine print, but it is very manipulative (and very reminiscent of our income tax system with its F...
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Ladies and Gentlemen, that is why...........
There is pre-paid and MVNOs. That is why I dropped post-paid and contracts years back.
I agree. I am so fed up with the fees. I don't need a smartphone, I just prefer a heavy duty rugged phone, which I can get for cheap on Ebay. Once I am done with my contract with my carrier, I am going to go prepaid.
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yeah but I can't get the latest and greatest of phones with prepaid or MVNOs. And also I want 4G data speeds.
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I noticed that before. And this really sucks for one reason...
The main reasoning I always gave behind the upgrade fee was that it replaced the administrative fee.
Stop tacking on fees!
Stop tacking on fees!
Asking a wireless service provider to stop tacking on fees is as effective as asking the government to stop raising taxes.
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I wonder if this could be considered a change to the contract?
In other words, I can term from AT&T because they changed the terms of the contract in the amount having to be paid?
If you call AT&T and try, let us know whether it works or not. I wouldn't mind switching to Verizon myself.
If you read the contract you will see that it says very clearly and directly that none of the prices or fees are locked in and that they can change at any time without notice.
So the answer is an emphatic 'no'.
So the answer is an emphatic 'no'.
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If yo tried to cancel, they could issue a one lump-sum credit in the amount of the fee for the remaining months left on your contract. At that point, you it wouldn't be a material change in your contract and you would have to pay the ETF.
People t...
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People t...
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Its true the taxes and fee's are not guaranteed in the contract. However they have to notify you by law and give you a 60 day notice I think before they increase the cost on the bill.
So to answer your question unless ATT has violated this require...
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So to answer your question unless ATT has violated this require...
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