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Sprint Expands Personal Concierge Service to More Cities

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May 18, 2015, 8:31 AM by Eric M. Zeman

Sprint today said its Direct 2 You home delivery and setup service is now available to all customers in Kansas City, Chicago, and Miami. Sprint initially launched the service in those markets in April, but it was limited to existing customers. The expansion now means any potential customer in Chicago, Dallas, and Miami can schedule a Sprint house call. Further, Sprint said it is expanding the service to New York City, San Francisco, and Denver in early June, with more markets to follow throughout the year. With Direct 2 You, a Sprint technician will bring the store experience directly to customers who purchase a new phone. Customers can still receive the same benefits as buying in stores, such as setting up the phone, transferring content from the old phone to the new one, and tutorials to ensure the customer understands how to use their new device. Techs will also be able to teach customers how to learn a new operating system if they're switching from an Android device to the iPhone or vice versa. Sprint's Direct 2 You service is offered free of charge.

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