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T-Mobile Customer Data Exposed in Hack

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Oct 1, 2015, 4:01 PM by Eric M. Zeman
updated Oct 1, 2015, 5:36 PM

T-Mobile today said the personal data of some 15 million customers and applicants was lifted through a hack of Experian, a third-party credit agency that performs services for T-Mobile. According to T-Mobile, the hack exposed customer and potential customer records, including names, addresses, birthdates, and social security numbers between September 2013 and September 2015. T-Mobile said it is working with Experian to take protective steps for the affected customers as swiftly as it can. "Obviously I am incredibly angry about this data breach," said T-Mobile CEO John Legere. "Right now my top concern and first focus is assisting any and all consumers affected. I take our customer and prospective customer privacy very seriously." T-Mobile said its system was not breached in the hack. The company is offering customers two years of free credit monitoring through ProtectMyID.com. Customers who feel their data may be involved in the breach can reach out to T-Mobile customer service. "At T-Mobile, privacy and security is of utmost importance, so I will stay very close to this issue and I will do everything possible to continue to earn your trust every day," concluded Legere. T-Mobile said the 15 million records impacted may not all be customers, as the data includes credit applications filed by potential customers.

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