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T-Mobile Insists It Didn't Fudge Its Coverage Map

Dec 19, 2018, 12:54 PM by Eric M. Zeman

T-Mobile went on the defense this week after being accused by the Rural Wireless Association (RWA) of misstating coverage. The RWA alleged that T-Mobile overstated where it provides coverage in rural areas. This is harmful because if the federal government believes an area is properly covered, it won't provide additional funds to cover it. "Contrary to RWA's claim that T-Mobile submitted 'future' coverage, T-Mobile followed required procedures and submitted shapefiles reflecting 4G LTE coverage as of December 2017," said the company in a letter to the FCC. "Rather than overstating T-Mobile coverage, the submitted files more likely understate coverage as T-Mobile continued to expand its network throughout the challenge process," claimed the company. "RWA's misrepresentations are part of an ongoing pattern of baseless allegations by the organization against T-Mobile designed to delay or thwart competition in rural America and deprive rural Americans of meaningful choice for broadband services," said T-Mobile. The RWA made its claims against T-Mobile (and Verizon) just before the FCC announced an investigation into rule-breaking amidst the major carriers for overstating coverage. The Un-carrier insists it is not under investigation by the FCC for inaccurate maps.

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Comments

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crood

Dec 19, 2018, 1:18 PM

Probably True

I remember being in a place a couple of years ago where T-Mobile's coverage map showed 4G LTE and literally had no data at all. I called support and whatever map they used showed they had nothing.

I sent an angry letter that included the screen shot from their web site and got absolutely no response. BTW, MetroPCS uses the exact same map with different colors.

fgpalm

I agree that for years now T-Mobile has used very deceptive coverage maps. Not that they are the only ones doing that, but theirs seem to be the most egregious. They have entire areas of coverage marked as “fair“ when in fact these areas contain a...
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brad162

I've had the opposite around the Midwest, I'll go places that say they have zero service and it works fine, and it's been that way for over 10yrs with them.

I think maybe i've had the map be overly optimistic, usually it's very conservative, and i'...
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Charmed179

In northern NH they are great for stating full bars, and yet there is zip, they insist everything is fine and map is correct, but not the case. Been going back and forth for 2 years with no change in pretty much all of the north here. They even got us...
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