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Google Duplex, Call Screening Expanding Beyond Pixels

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Apr 4, 2019, 10:53 AM by Rich Brome @rbrome.bsky.social

Google's automated voice assistant features for handling calls on a person's behalf are now rolling out to more phones beyond Google's own Pixel phones. The two features are Duplex and Call Screening. Duplex will make an entire interactive call on a user's behalf, making a reservation with a restaurant or business when requested via Google Assistant. This is rolling out to nearly all Android phones, as well as the iOS version of Google Assistant app. It's available in 43 US states. Call Screening is an alternative to directly answering an incoming call. With it, callers are prompted to explain who they are and why they're calling. The answer is transcribed and displayed in real time on the phone's screen, so you can decide to pick up if it's someone you want to talk to. Call Screening is rolling out now to Motorola g7 and One phones as a software update.

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