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Calls

Calling features on BlackBerry devices also haven't changed much over the years. Pressing the green send key opens up the list of recent calls, as well as displays your own number and has a window in which to type a number to call. If you type in a name with the keyboard, the application auto-sorts your contact list and will show you the contacts matching those letters. Once a few names have sorted, you can use the mouse to select the exact one you want.

During a call, the BB key is what you need to press if you want to perform actions such as merge calls, jump to the calendar or contacts list, turn on the speakerphone, etc. Because the 9700 is a device that will be used by business customers, there are a wealth of business-friendly features, such as call logging, and smart dialing to interact with PBX systems that require extensions.

Contacts

If you jump directly into your address book from the home screen, there is a search function built into the top of the app, and is the default action. Start typing a name, and the app sorts until you find the contact you want. You can also scroll down using the optical mouse, but for large contact lists, this can be time consuming. Once you've found the contact you want, hitting the BB key again opens up a magical, extensive list of actions you can take concerning that contact, including dialing them, sending them an SMS, or editing their information. Each contact can hold a wealth of information about that person, including far more phone numbers and email addresses than any normal human being should have. You can also choose to save them directly to your SIM card.

The integration between the calling features and the contacts program is designed around one-handed ease-of-use and minimizes typing to almost zero. It may not look pretty, but it is clearly meant for the corridor warrior who is running through an airport and has to do things with the phone one-handed while clinging to luggage with the other.

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