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Server Crash Deletes 3 Weeks' Worth of Nokia User Data

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Feb 13, 2009, 12:35 PM by Eric M. Zeman
updated Feb 13, 2009, 1:40 PM

A cooler problem at one of Nokia's facilities led to a series of catastrophic failures that ended in crashed servers. The servers in question housed user data from Nokia's Contacts on Ovi service including contact information, photos and other data that had been synced from end-user handsets to Ovi. Despite Nokia's attempts to repair the problem, the most recent back-up it could restore was dated Jan. 23. Anything uploaded or synced between Jan. 23 and Feb. 9 was completely lost. Nokia apologized for the problem and asked users to give it a second chance.

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