Review: Cricket MSGM8 II
Calling
To start a call on the Cricket MSGM8 II, just start dialing the numbers from the home screen. The number keys work as numbers, so you can't can't use the letter keys to start dialing a name to search the contact list. That's too bad; I would rather have it the other way. You can also hit the Send key to jump to the call log. When a call comes in, you get the picture of your caller if you have a picture assigned. Strangely, when a call goes out, you get their name, but a picture of the Cricket MSGM8 II.
Once you're in a call, you can mute the call with a soft key, but there's no option to place a call on hold. You can add a call through the somewhat confusing 3 Way Calls menu option. My advice, when in doubt, hit the send key again. I was able to connect a 3-way conference, but the phone offers no control to let you split or drop one of the calls.
Contacts
The Cricket MSGM8 II has a very basic contact list. There are five fields for phone numbers, one for email, and that's about it. There's no field for a postal address, and no way to add more custom fields. You can't synchronize the address book, either, so you'll have to enter all your contacts manually with the QWERTY keyboard.
Once you have your contacts in place, you can flick through the list with the rocker switch on the side, and your contact's pics pop up as you scroll through the list. As you select a name, you can scroll left or right through a series of icons for each phone number you have. But if you press select on these icons, you get the full contact card. You have to remember to hit Send to place the call, the center select button is simply useless here.