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Palm and Sprint Working on Palm Profile Backup Fix

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Nov 25, 2009, 10:27 AM by Eric M. Zeman

Palm and Sprint have issued a joint statement acknowledging problems with end users' Palm Profile information. Users had been reporting that their full Palm Profile information was not being synched fully to their devices. The companies said, "We are seeing a small number of customers who have experienced issues transferring their Palm Profile information to another Palm webOS device. Palm and Sprint are working closely together to support these customers to successfully transfer their information to the new device." Palm and Sprint didn't indicate how long they believe it will take before a fix is available.

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