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Nokia to Shutter U.S. Flagship Stores

Article Comments  10  

Dec 9, 2009, 6:14 PM   by Eric M. Zeman
updated Dec 10, 2009, 8:24 AM

Nokia has decided to close its two U.S. flagship stores in New York City and Chicago. Nokia also recently closed its flagship store in London. The stores offered people an opportunity to play with and purchase unlocked handsets.

Reuters »

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bluecoyote

Dec 9, 2009, 8:16 PM

No longer a competitive phone manufacturer

It's as simple as that. 4 years ago Nokia smartphones were brilliant. Now they are stale and unstable.
bluecoyote said:
It's as simple as that. 4 years ago Nokia smartphones were brilliant. Now they are stale and unstable.


I wouldn't attribute this to anything more than the stale world economy.
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the problem with nokia is their quality... it's the best. and they know it. but U.S. carriers want nokia to dumb their phones down bring their phones to certain price point. for the longest nokia wouldn't let carriers change anything and then they sto...
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Globhead

Dec 10, 2009, 1:10 PM

Terrible service for online sales, why the store?

I once tried buying an unlocked phone from Nokia. Terrible ignorant service reps, AND they don't sell the phones directly.

The middle-man seller they dump you on requires a credit check to buy an unlocked phone at full price. What the heck?

If they can't even sell stuff online (none of the manufacturers really try to), I can't imagine what they were trying to do with a store.
Nonchalant

Dec 10, 2009, 12:35 AM

Makes sense

Another site stated that closing the stores will allow them to focus on sales and working with carriers. I think for Nokia that was the missing piece. I have been frustrated for a looooong time about the lack of higher end phones available from AT&T (and then they got the e71x). Nokia is doing the same thing the auto makers had to do - tighten that belt and refocus!
but look at what nokia is up against. they are on par with blackberry and apple but they have to compete with samsung and lg and those two bend over for the carriers and they are nowhere near the quality of nokia. carriers tell samsung and lg what to ...
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