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Sprint Agrees to Waive Fees for Calls to Haiti

Article Comments  45  

Feb 11, 2010, 10:02 AM   by Eric M. Zeman

Today Sprint said that is has agreed to waive any long distance fees incurred by its customers who may have called Haiti in search of information on family and friends. Fees will be waived from January 12 through February 28. Sprint has also waived the fees to send text messages. Other efforts being taken by Sprint include sending 2,000 phones to Haiti, contributing about $250,000 to various relief efforts and notes that its customers donated more than $5 million via text message.

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VDubb

Feb 11, 2010, 11:04 AM

Last to respond, as usual.

I never understood why Sprint is always the last to respond to something like this. T-Mobile and Verizon announced this a couple weeks ago. Sprint announces it just now, after Verizon and T-Mobile had already stole the thunder, instead of being part of it from the beginning.
Maybe it is not about public relations but rather decency, They are doing a good thing that the DON'T have to do. Rather than be criticized for a lack of timeliness they should be applauded. Period.
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snowbdr89

Feb 12, 2010, 7:06 PM

cry me a river!!

does it really matter when a carrier waives fees?
Mark_S

Feb 11, 2010, 11:58 AM

Better late than never.....

Not a good excuse but at least there is a flicker of a brain working at Sprint. 🙄
No one needs an excuse to give away money in their own time of choosing.
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bluecoyote

Feb 11, 2010, 11:05 AM

I thought they were the NOW network.....

Guess it can always be "now" a month later...
They are the NOW network. What there network has to do with deciding to give away service is beyond me.
I commend ATT and the others to jump quickly on offering free services in time of need. They are finacially more capable. Regardless of being late, Sprint is making a worthy sacrifice given their financial position.
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ItsSprintnotwalk

Feb 12, 2010, 10:26 AM

They anounced internally much of this weeks ago...

But added some free texting etc this week thus the new announcement.

Sprint did not jump up hoping for free publicity, they just did it. Helping people is much more important then saying "hey look at me".
yaprem

Feb 11, 2010, 7:35 PM

Save the best for last

Ok ok, now I will admit that Sprint was just a little late to respnd but lets look at the facts for a second. On Jan 14th T-mobile announced they would waive all fees calling to Haiti from Jan 12 to Jan 31 and they said they would donate some equipment and they spent alot of money announcing it because EVERYONE knew the same day which I can not critcize in any way because it was a good business decision even if it wasnt from the heart and I'm not saying it wasn't but either way it was a great business decision. Now opinions aside lets get back to the facts, the following day Cricket announced it would waive fees to calling Haiti from Jan 15 to Jan 22 which i think was good for a smaller wireless company. Now fives days later on Jan 20th Veri...
(continues)
They're a horrible brand because they didn't advertise "Ohhai guise! jst lettn u no that im don8in muny to hatey! LOLZ!" or their charitable contributions.
i.hate.customers

Feb 11, 2010, 11:02 AM

Just a little late....

Only took them a month to decide this? Unreal.
There is a deadline for charity?
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