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Sprint Offering Credits for Recycled Phones

Article Comments  26  

Feb 23, 2010, 10:44 AM   by Eric M. Zeman
updated Feb 23, 2010, 11:50 AM

Today Sprint announced an expansion of its Buy Back cell phone recycling program. Sprint will now accept up to three handsets per line of service and offer account credit. Sprint says that over 900 phones are eligible for the Buy Back program, and include devices from nearly all manufacturers and other carriers. Buy Back credits range from $5 to $300 depending on the device and what sort of condition it is in. Sprint says its customers can bring their old phones to Sprint-owned retail stores and receive instant, on-the-spot credits towards the purchase of new phones and/or accessories. Sprint is also providing online tools that customers can use to determine the value of old phones that they may wish to recycle. Sprint hopes that the program will encourage more people to recycle their used cellular phones.

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JLoughlin

Feb 23, 2010, 11:31 AM

Can Also Be Used at Prefered Retailers Towards in Store Purchases!!

Can Also Be Used at Preferred Retailers Towards in Store Purchases!! Same rules apply but can be used instantly towards instore purchases at select Dealers!!
What are you all excited about I want to trade in old clunkers for a few bucks I have no desire to sign a contract or get a 550$ phone which I can get cheaper on ebay.
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Yeah, so some little old lady can be duped into wasting her upgrade on a phone that's nearly ten years old and have countless problems.
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CS2006

Feb 23, 2010, 7:43 PM

Or you could...

Go to RadioShack. We have been doing this for months. Customers can trade in unwanted phones regardless of carrier and get a RadioShack Giftcard. Most phones get between $10 and $50. Some get as much as $200 - $300. It is a great tool to help customers buy the phone they really want and did not think they could afford.
Ya, but then you'd have to spend it at Radio Shack...
Mektah

Feb 23, 2010, 11:43 PM

Not new?

this isnt new from Sprint, I believe they have had the buy back program for quite some time.
rarodrig26

Feb 23, 2010, 11:16 AM

Headline a little misleading

It's more of a trade in program, and it mainly is used toward "in store" credits toward accessories, phones, etc. The account credit sometimes is an option but if you are the customer i wouldn't go into the store expecting it. Also it cannot be done in the store unless you are purchasing a phone, because it really is more of a trade in program. For example, someone couldn't just walk in to the store with an old phone & have a credit put on their acct for what it is worth.
Yep! Its a trade in thing! Credit goes towards phone purchase and accessories. Anything left over is credited to account.
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epik

Feb 23, 2010, 12:25 PM

Pretty soon

Sprint will let you come into the store and get a credit for having a pulse.
Well that would be nice. I'm certain customer satisfaction would skyrocket. . . 🤤
crood

Feb 23, 2010, 12:20 PM

Slightly Confused

I went to the web page, put in my account number and the first condition was:

Sprint cannot provide an account credit to a customer for units that were not previously active on their account(s).

However phones from other provides, like the iPhone, are on the list. Which is it?
Customers turning in devices from other carriers MUST be porting in from that carrier. The buyback website is different from in store buybacks, different rules. The ones displayed in the article are in-store specific policies.
 
 
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