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FCC Offers Consumers Advice On ETFs

Article Comments  11  

May 26, 2010, 9:01 AM   by Eric M. Zeman

Today the Federal Communications Commission published a set of guidelines for consumers to help educate them on early termination fees. It lists a number of things consumers can do to ensure they make informed decisions and avoid any extra charges. The FCC first recommends that consumers ask salespeople directly if/when ETFs apply and how much they are. It also recommends that consumers ask how ETFs are prorated over the course of a contract. The FCC says consumers should always ask if handsets can be purchased for full price to avoid ETFs. The FCC cautions against making changes to calling/data plans that might lengthen contracts and reset ETFs to a higher level. Consumers should be aware that most carriers offer a 14- to 30-day trial period during which new customers can leave without incurring an ETF. Consumers need to consult with the salesperson about the exact length of that trial period. Last, the FCC notes that those who use cell phones sparingly might opt for pre-paid services, which don't require contracts, instead of post-paid services. AT&T recently announced that it is increasing its ETF from $175 to $325 for smartphones and netbooks starting June 1. Verizon Wireless increased its ETF from $175 to $350 for advanced devices in November 2009.

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This forum is closed.

mbrenner

May 27, 2010, 12:48 AM

Carriers should have to give terms in easy to read format

The carriers should have to give people a contract that is easy to read.

1. You get this "Free Phone" from us.
2. You are agreeing to pay us a 39 dollar activation and no less than 39.99 per month for 24 months for total commitment MINIMUM of $ 999.76 + taxes and fees for an estimated total of $ 1045 over the life of the contract.

If you choose not to fulfill the contract for the first 12 months you will be charged an extra fee of 175.00 This amount being reduced 10 dollars per month there after to a minimum amount of 55 dollars 24 hours prior to the normal expiration of the contract.

So to honor the contract on your "Free phone" expect to pay:
$ 1045 over the next two years and if you decide not to this contract we will charge...
(continues)
info411

May 26, 2010, 12:23 PM

Really? Really? Tell me something I don't already know..

Come on that is common sense. It's like hey boys and girls don't use money you don't have ie. credit cards.. To reduce debt pay more than the minimum... 😁

FCC should institute these @ the school level 🙂 Yes, yes they don't care cause its daddy's money, but at least when they start paying for something they will remember 🤣
soon the government will be telling you eat too much fast food will makes you fat! haha
...
trinbago

May 26, 2010, 9:45 AM

Title should read...

FCC says: common sense ain't so common.
Agreed.
Oh, if only it were like Europe where phones were sold unlocked everywhere. We wouldn't have to worry about this problem at all.
...
flagrantmisuse

May 26, 2010, 12:19 PM

pffft...

at least they arent saying...here's how you can get out of your etf's which it feels like what they are doing with all this supposed consumer protection malarky.

consumers can protect themselves by making informed decisions about their service.

imo there are plenty of options for people who do not want to be on att or vzw network. yes these companies may have 60% of cellular subscribers on their network because they have two of the largest networks in the country. they can handle more subscribers. i just hate that the government is turning these companies into evil empires because they try to make money and provide services to millions of people.

shame on you att and vzw for being big and spending billions of dollars on your produ...
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