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AT&T: Call Quality Almost There

Jun 15, 2010, 12:33 PM by Eric M. Zeman

Speaking in a television interview, AT&T CEO Randall Stephenson said, "We've been going hard at the voice quality issue," and noted that AT&T has almost finished a major upgrade to its network. Early this year, AT&T explained that the quality of its voice network in large cities such as New York and San Francisco was not what it considered to be up to par. It launched a major effort to improve the quality of its network in areas where it sees the most use. Stephenson noted that call quality performance is now close to where it should be. AT&T said that network issues should be fully resolved by the end of summer.

Reuters »

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Comments

This forum is closed.

This forum is closed.

waldorfsalad

Jun 15, 2010, 6:25 PM

Translation:

The network is aaallll better, now. Trust us. Network quality is what we're known for and that's where we put our money. Honest. And we got the iphone, too. So how about you buy an iphone and spin the wheel!

cellgeek82

AT&T says this now but wait till thousands and millions buy into the iPhone 4 craze, they'll think network quality when AT&T's inferior network overloads and takes a big crap! Apple was stupid to extend their "marriage" with AT&T.

Hey Steve Jobs, ...
(continues)

justfinethanku

Jun 15, 2010, 12:50 PM

Anyone care to guess how many new subs they'll have on this improved network???

Everything looks like it's falling into place with the network.

I wonder how many people are gonna hop on-board with the new iPhone?

Damn near every person I know has and is going to pre-order the phone!

Just for kicks, I don't want to argue, but how many people do you think will sign up for ATT in July?

My guess is 1.5 million new subs in one month.

Jayshmay

And there all members of a cult called "Apple Fanboys".

...

Azeron

It will be very interesting to see what happens. The iphone has a great following and current iphone users should be expected to either upgrade or stay put. New customers however? Hard to say. Iphone popularity versus the new AT&T data plans... I...
(continues)

...

bones boy

Jun 15, 2010, 1:42 PM

Read between the lines

"major effort to improve the quality of its network" = changing the voice codec from AMR to Half Rate. Less compression = better sounding voice. But that's not an upgrade. Just conjecture.

Menno

Should be interesting to see what this does to their dropped call issue (which was caused by data congestion more than anything)

...

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