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AT&T Says Upload Speed Glitch Being Fixed

Jul 26, 2010, 12:13 PM by Eric M. Zeman

AT&T has provided an update on an issue its data network is experiencing in some portions of the country. A software problem originating in some Alcatel-Lucent equipment was limiting network upload speeds to less than 100Kbps. Alcatel-Lucent has developed a software patch to fix the problem. According to AT&T spokesman Mark Siegel, "This patch will be deployed on a phased basis over the next two to three weeks." Phone Scoop has confirmed that in the metropolitan NYC area, data speeds have indeed improved from less than 90Kbps to greater than 800Kbps.

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Comments

This forum is closed.

This forum is closed.

ecycled

Jul 26, 2010, 4:11 PM

you know who I feel bad for

mark siegal the at&t spokeman, poor guy.

Either that or he loves lying to ppl like that movie 'Thank you for Smoking' movie

muchdrama

ecycled said:
mark siegal the at&t spokeman, poor guy.

Either that or he loves lying to ppl like that movie 'Thank you for Smoking' movie

Cigarettes are not, in fact, bad for your health.

And AT&T has no prob...
(continues)

...

misschris

Jul 27, 2010, 6:39 PM

So let me get this straight...

... a software update will fix upload speeds?

Is that like the software update that "fixes" the iPhone's antenna issue??

😉

Hatergonnahate

Jul 27, 2010, 3:09 PM

Upload speeds still bad in Phoenix

Hopefully they get it fixed soon here, I don't even bother sending an mms if I'm not on wifi because it's really slow

flip mode

Jul 26, 2010, 3:21 PM

wow, 2 to 3 weeks...

at&t isn't hooking up dsl to a customer's home this time. but that's so at&t-like. take forever to fix a problem. 🤣 😛

T Bone

2 to 3 weeks is 'forever'?

How can a nation filled with Veruca Salt's possibly survive?

GeeksAreBest

Jul 27, 2010, 7:59 AM

All you naysayers....

Do realize that this is a device/software issue and has even been confirmed by the manufacturer?

fahrende

The customer doesn't have to care or even have to get it right. They don't even have to apologize if they get things wrong.

Business is tough.

cecampbell

GeeksAreBest said:
Do realize that this is a device/software issue and has even been confirmed by the manufacturer?

So.... ?? You're saying what? That it's not AT&T's problem? They're under fire as it is with the A...
(continues)

bluecoyote

Jul 26, 2010, 7:20 PM

AT&T users upset that....

They are having to settle for Verizon-level upload speeds. 🤣

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