Sprint 'Watching' Tiered Pricing Trends
Sep 22, 2010, 10:26 AM by Eric M. Zeman
Sprint CEO Dan Hesse has indicated that while the company has no immediate plans to change the way it charges users for wireless data, it is keeping an eye on how its competitors adjust their own offerings. "We are watching very closely," Hesse said. "We're not ruling out metered pricing. Tiered pricing is something we look at. But customers really do value simplicity." Right now, Sprint offers a number of different unlimited plans, and admitted to losing some money on the heaviest users of mobile data.
Comments
Sprint, Don't Do It...
Excessive data subscription usage should not be your excuse for going to metered data plans or having any price increase.
You cost is minimally affected by heavy users and is offset by countless numbers of people who are subscribed to Simply Everything and Everything Data Share Plans that use minimal or no data whatsoever.
Your true cost in providing wireless service is not in the service itself but in the support for those services.
Call Center Operations is huge 16,000 call center reps domestic, offshore. Both in house and vendor (teleperformance USA/canada, convergys, accent, etc) best thing you did was fire IBM as they entered a contract with you for achieving unrealistic met...
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Cons:
(1) Excessive data users will terminate their accounts and go to another carrier
Pros:
(1) Excessive data users will terminate their accounts and go to another car...
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Dont cap me, i want unlmt
Look, there is absolutely no such thing as truly 'unlimited' ANYTHING and there is absolutely...
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Well That Does It
In other words 'we're gonna wait until it becomes a crisis, but this 'unlimited data' nonsense has got to end'
If even Sprint is talking about ending unlimited data plans that means that unlimited data plans are pretty much dead.
The strategy is simple, and effective, first make vague comments about how 'data hogs' are causing problems, then make vague statements about how 'a solution' is needed and 'we aren't ruling out tiered data plans'.....then a few months or a year later....abolish the unlimited data option.
Think I'm wrong? That's exactly how how AT&T did it....and Verizon has already...
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It going to suck in a year when their phones go to crap and they have to get new plans ...
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Don't be like Whorizon
To those complaining about Sprint's data plan....
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How many
Garanteed, if Hesse goes through with this, we'll lose more customers than it would cost to just put some kind of block on our heaviest users.
Not