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Court Sides with Verizon On Arbitration

Aug 24, 2011, 2:27 PM by Eric M. Zeman

A ruling by the 3rd U.S. Circuit Court of Appeals in Philadelphia today reverses an earlier decision that would have allowed Verizon Wireless's customers to resolve disputes over alleged fraudulent cellphone charges as a class rather than individually through arbitration. AT&T won a similar case in the U.S. Supreme Court several months ago over its customers, forcing the 3rd Circuit Court to flip-flop on its May 2010 decision. The new ruling means that complaints customers have against Verizon Wireless must be tackled by each individual subscriber. They cannot band together to create class action lawsuits.

Reuters / Yahoo News »

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This forum is closed.

tether

Aug 24, 2011, 8:31 PM

How does this (or any) industry have this lawsuit-proof status?

Why should ANY corporation be given a carte blanche exemption from lawsuits class-action or individual. Forced to go through their kangaroo court arbitration where the corporation wins nearly everytime? Good job courts/government! Screw the little guy EVERYTIME! Totally assanine. Further proof that our country seems to be going to h@ll in a handbasket.

mycool

They found a way to get money into the judicial branch.

T Bone

When you sign a mobile phone contract there is a provision in the contract where you agree to waive your right to sue and settle all disputes through arbitration.

The court has made the only decision a reasonable person could possibly reach: when y...
(continues)

...

tjobrien21

Aug 25, 2011, 12:04 PM

Arbitration sucks, needs to be eliminated

Arbitration sucks and needs to be done away with.

It's a fundamentally flawed idea, in that the arbitrators are providing a service to the corporations - their customers. I can't think of a more textbook example of "conflict of interest". Why would an arbitrator go against their customer? That will hurt business. The court system doesn't have that conflict of interest, and that fact scares the sh!t out of the companies. Even if the company and the complainant split the bill, the company still has the upper hand in that they choose the arbitrator and work with them more frequently.

Another issue: Arbitration is being forced upon us, everywhere (at least in states that allow it). Sure, they'll say you have a choice. "Well, you can go use...
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TheRobotDevil

Aug 24, 2011, 6:49 PM

The whole process is rigged

The arbitration process is stacked in the favor of the corporation. The corporation chooses the Arbitrator. Who do you think they will side with? If an Arbitrator sides with the consumer, the corporation will not use them in future cases. Therefore, the Arbitrators will side with the corporation in order to assure they continue to get cases.

Slammer

Aug 24, 2011, 5:01 PM

So There You Have It.

There is power in numbers and court litigation. The Fortune 500 controls this country and by eliminating any advantage or leverage of these two powerful consumer tools, the companies have more wiggle room to make millions on so called "mistakes" yet, only pay out thousands back to those affected. This equals instant profits. No lesson in these mistakes, or motivation to change these practices will need to be adhered to.

I strickly advise that everyone start to monitor their monthly bills. Price plans reconfigured to placate the carrier, raising of ETFs, controlling what is added and allowed or not allowed on devices etc, this is now closer to restricting the power and protection of the consumer in the event of wrong doing.

This is ano...
(continues)

Tofuchong

Aug 24, 2011, 3:15 PM

Awesome

Keeping money in the pockets of big business.

Let's start a slow clap for America!

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