Sprint Charging $10 Fee to Nextel Subs Who Don't Upgrade
ETF
I apologize if this has already been covered, but does anyone know if this new fee will allow customers out of thier contract without penalty?
Thanks for the help.
Thanks for the help.
I read this a week ago, must be looking in the wrong place. I forgot where I saw it though!
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Hesse Making Lemonade Out of iDen Lemons
The acquisition of Nextel eight years ago was one of the top ill conceived mergers of modern business history to paraphrase Forbes magazine at the time.
Hesse walked into a nightmare (as iDen was not Sprint's only issue at the time he took the helm by far) and took action and turned the sinking ship around.
- Increased Subscriber Base
- Took the CSAT from dead last to be tied with VZW for 1st.
- Increased RPU
- Decreased Churn Rate
- Not only lowered the Port out rate but have been migrating subscribers steadily fron AT&T and VZW.
- Turned a profit (positive contributions to the EBITDA and OBITDA)
- Raised Net Promoter Score.
- Raised Stock value from nearly being junk bond status
Offloading Nextel iDen dead weight is one of ...
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Hesse walked into a nightmare (as iDen was not Sprint's only issue at the time he took the helm by far) and took action and turned the sinking ship around.
- Increased Subscriber Base
- Took the CSAT from dead last to be tied with VZW for 1st.
- Increased RPU
- Decreased Churn Rate
- Not only lowered the Port out rate but have been migrating subscribers steadily fron AT&T and VZW.
- Turned a profit (positive contributions to the EBITDA and OBITDA)
- Raised Net Promoter Score.
- Raised Stock value from nearly being junk bond status
Offloading Nextel iDen dead weight is one of ...
(continues)
MadFatMan said:
Kudos Mr Hesse for being the driver of these successful changes!
You forgot to mention that Sprint LOST 16 MILLION CUSTOMERS, most of them AFTER Hesse took over.
Some improvements in customer serv...
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They haven't made a profit yet, the best they've been able to do so far is just to reduce the losses.....unless they made a profit in Q4 2012 and I haven't read about it yet, which seems unlikely given how closely I follow wireless industry news.
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Because then, instead of driving people to their CDMA services, Sprint would just drive them to other carriers.
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Great feedback!
You see, from a business prospective; a subscriber will pay the $10 MRC although NOT happy about it this would encourage them to migrate to CDMA sevices. As the point of any fee is to encourage desired behaviors much like a shock c...
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You see, from a business prospective; a subscriber will pay the $10 MRC although NOT happy about it this would encourage them to migrate to CDMA sevices. As the point of any fee is to encourage desired behaviors much like a shock c...
(continues)
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