Samsung Galaxy Active Is a Tougher S4
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over in the "Samsung Galaxy S 4 Active" discussion:
How long will AT&T Be Exclusive?
This phone meets my needs, but I don't want to sign up to a contract with AT&T. Does anyone know how long it will be until I can buy one on the open market in the US?
over in the "Samsung Galaxy S 4 Active" discussion:
discussion
Galaxy S4 vs. HTC One: which is the best Android phone in the world?
over in the "Samsung Galaxy S 4 Active" discussion:
Galaxy S4 Active did not pass water test
after using it in about 10 inches of water for one to 2 minutes the phone let the water in, despite all advised precautions.
the customer service is playing goofs asking us "who ever told us we could use Galaxy S4 Active underwater"?
The worst thing is that Samsung customer service did not care at all to replace the phone. Tech support requested the phone to be send to repair services, but why, if it was faulty from the day one?
Can anyone to advise how one can fight with this situation?
thank you in advance.
Elena
the customer service is playing goofs asking us "who ever told us we could use Galaxy S4 Active underwater"?
The worst thing is that Samsung customer service did not care at all to replace the phone. Tech support requested the phone to be send to repair services, but why, if it was faulty from the day one?
Can anyone to advise how one can fight with this situation?
thank you in advance.
Elena
if i where you id call atts retention line (1800-331-500) tell them what happened and they will fix this the phone if advertised as water resistant and it is a warenty replacement ishue
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also if they refuse just keep calling some cust care reps just dont like to help but it is a very fixable ishue just escalate and youl get er done
This reminds me of:
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
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over in the "Samsung Galaxy S 4 Active" discussion:
Impressive Phone
Well, I broke down & upgraded from my GS3.
So far, so good. Very well built, rugged design.
The LCD screen seems to have more truer colors than Amoled screen + they had to use this screen for waterproofing. Am still getting use to the Menu, Home & Return buttons. Great features, very fast with the Qualcomm Snapdragon 600+ pro processor & the Adreno 320 GPU & 2 gigs of dual channel ram. Its actually an improved version of the original GS4. MDM9215, with Gobi embedded modem, will be b much faster on the new version of LTE. The batt life seems great 12hrs., normal usage, calls, texting, internet, etc. Pics & video are fine (lens quality more important than pixels anyway). Sound very good, emails come thru quicker than on my GS3 or Monika's ...
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So far, so good. Very well built, rugged design.
The LCD screen seems to have more truer colors than Amoled screen + they had to use this screen for waterproofing. Am still getting use to the Menu, Home & Return buttons. Great features, very fast with the Qualcomm Snapdragon 600+ pro processor & the Adreno 320 GPU & 2 gigs of dual channel ram. Its actually an improved version of the original GS4. MDM9215, with Gobi embedded modem, will be b much faster on the new version of LTE. The batt life seems great 12hrs., normal usage, calls, texting, internet, etc. Pics & video are fine (lens quality more important than pixels anyway). Sound very good, emails come thru quicker than on my GS3 or Monika's ...
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Well played Samsung...
The largest complaint I've heard about the S4 is that the outer hardware just doesn't have that nice, solid feel that you get with devices like the HTC One. Glad to see they are offering this variant for consumers interested in a more durable experience. Well played Samsung, well played.
I don't care HOW durable and water proof that thing is, I'm still not using my phone for underwater photography or getting it in the water on purpose... bad juju-ma-gumbo...
Yea but the people who complain about the build of the GS4 really don't care how durable it is. Composite plastic is more durable than the delicate metals they like to rant and rave about in the first place. I agree with you that it is good Samsung is...
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