Review: Samsung Galaxy S4 Active for AT&T
This forum is for discussion of this review. For general discussion of the Samsung Galaxy S 4 Active, please check out our Samsung Galaxy S 4 Active forum ›
over in the "Samsung Galaxy S 4 Active" discussion:
How long will AT&T Be Exclusive?
This phone meets my needs, but I don't want to sign up to a contract with AT&T. Does anyone know how long it will be until I can buy one on the open market in the US?
over in the "Samsung Galaxy S 4 Active" discussion:
discussion
Galaxy S4 vs. HTC One: which is the best Android phone in the world?
over in the "Samsung Galaxy S 4 Active" discussion:
Galaxy S4 Active did not pass water test
after using it in about 10 inches of water for one to 2 minutes the phone let the water in, despite all advised precautions.
the customer service is playing goofs asking us "who ever told us we could use Galaxy S4 Active underwater"?
The worst thing is that Samsung customer service did not care at all to replace the phone. Tech support requested the phone to be send to repair services, but why, if it was faulty from the day one?
Can anyone to advise how one can fight with this situation?
thank you in advance.
Elena
the customer service is playing goofs asking us "who ever told us we could use Galaxy S4 Active underwater"?
The worst thing is that Samsung customer service did not care at all to replace the phone. Tech support requested the phone to be send to repair services, but why, if it was faulty from the day one?
Can anyone to advise how one can fight with this situation?
thank you in advance.
Elena
if i where you id call atts retention line (1800-331-500) tell them what happened and they will fix this the phone if advertised as water resistant and it is a warenty replacement ishue
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also if they refuse just keep calling some cust care reps just dont like to help but it is a very fixable ishue just escalate and youl get er done
This reminds me of:
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »
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Comments re Call Quality
My phone calls are exactly the same as they were with the regular S4 -- very good. I have had a number of calls and always check new phones by leaving voice messages for myself with the phone. It sounded clear and almost like a landline. On my end calls are very clear and I had to turn down the volume from max because it was too loud. Your test model must have had a problem.
I had problems with my mic, earpiece and speaker. Voice dictation wasn't working and people were complaining that I sounded robotic. I then realized that there was water stuck in the microphone and earpiece from when I had it in the bath. Simple fix, ...
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I put my hands on one of these phones already. I partially agree with you, but not completely.
I made a few regular phone calls and they weren't bad at all, but were far from stellar.
Eric is right when he says that the volume of the earpiece is a...
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I made a few regular phone calls and they weren't bad at all, but were far from stellar.
Eric is right when he says that the volume of the earpiece is a...
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over in the "Samsung Galaxy S 4 Active" discussion:
Impressive Phone
Well, I broke down & upgraded from my GS3.
So far, so good. Very well built, rugged design.
The LCD screen seems to have more truer colors than Amoled screen + they had to use this screen for waterproofing. Am still getting use to the Menu, Home & Return buttons. Great features, very fast with the Qualcomm Snapdragon 600+ pro processor & the Adreno 320 GPU & 2 gigs of dual channel ram. Its actually an improved version of the original GS4. MDM9215, with Gobi embedded modem, will be b much faster on the new version of LTE. The batt life seems great 12hrs., normal usage, calls, texting, internet, etc. Pics & video are fine (lens quality more important than pixels anyway). Sound very good, emails come thru quicker than on my GS3 or Monika's ...
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So far, so good. Very well built, rugged design.
The LCD screen seems to have more truer colors than Amoled screen + they had to use this screen for waterproofing. Am still getting use to the Menu, Home & Return buttons. Great features, very fast with the Qualcomm Snapdragon 600+ pro processor & the Adreno 320 GPU & 2 gigs of dual channel ram. Its actually an improved version of the original GS4. MDM9215, with Gobi embedded modem, will be b much faster on the new version of LTE. The batt life seems great 12hrs., normal usage, calls, texting, internet, etc. Pics & video are fine (lens quality more important than pixels anyway). Sound very good, emails come thru quicker than on my GS3 or Monika's ...
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