Sprint Changes New Customer 30-Day Trial Policy

By 2010's standards, "Satisfaction Guaranteed or Money-Back." has become a foreign & alienated concept. Now all sprint has to do is fire all the outsourced employees with their corny accents and lousy manners and hire some North Americans in North America to work the call centers and other departments. Knowing sprint there's a high price for the 30 day gimmick which I only suspect would be outsourcing even more positions. Call me cynical but I'm talking from experience and patterns of not just sprint but companies who's business models look like sprint's.

well for me. Curently i've had sprint since the new CEO took over and have been at radio shack for 2 years. We are a 100+ phone a month store with 69% Sprint 28% At&t and 3% Tmobile. I am however starting with VZW(private franchise) on saturday and in the next year or 2 it will be difficult to sell against sprint.

Right now in my area its 90% VZW and we still sell 100 phones a month. Its gonna switch and again ill have to sell against a superior carrier. Can't lie tho sprints customer service and service is amazing.

no she doesn't download or want to use data/ringtones/wallpapers etc...she only uses it for calls and text. stop acting like sprint is some innocent company with clean hands.

There are fees for a reason. Now what Sprint is doing is awesome. It's another thing that sets them apart from the rest of the industry.

People need to start getting over Sprint's reputation. It is not the Sprint of the past. Customers who make fun of sprint for their customer service/coverage make me laugh. Their coverage was just rated most reliable again, and their customer service numbers are what? number 1 in the industry.

Get over the reputation that Sprint used to have. Thats so 3 years ago.

I already gave them a try and my 30 days are almost up, but honestly, I like my service, my plan, and my phone.

Sprint is really good now, I commend them for all of the hard work they have done to improve and in a few years it will pay off and I am sure they will gain back most subscribers they lost within the next few years.

there is no 4G/wimax in San francisco area, there is no reasons for me to give them a try!

That infernal 2yr contract.

I learned recently that Sprint only has 2-yr contract or longer options - no "no contract/bring your own hardware, and apparently not even a 1yr contract.

So, while this 30-day policy might induce some to try Sprint, it won't work for me. I need the freedom/flexibility to move to the BEST HARDWARE/TECHNOLOGY/SIGNAL combination I can find, and I am happy and willing to buy my own hardware on the open market to have the freedom to move when necessary.
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Example: I was with Verizon for 5yrs, x 7 phones, because CMDA and their signal in our locale was superior. So, obviously I was free to move to a competing carrier after the 1st year (I bought phones w/ 1yr, but not 2yr, wh...
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The customer wants. It is shocking to say that any company can charge a person fees or any of that crap if you don't like their product or service. Keep in mind. We ALL could be customers for them in the future(I won't with sprint however 3 years is enough for me too much account BS to deal with even with the new CEO) but who ever cancels may go back to them sometime sooner or later so it is good to still treat the customer right even if they are leaving. They should leave fee, service and restocking fee free. It is just insane we get charged if their phone was trash, or network/ price didn't make them happy.

Might try this once the HTC Evo 4G comes out, lol

😁 FINALLY NO ONE CAN BEAT THE PLANS,THE PHONES AND NOW THIS WOW WHAT A GREAT JOB!!!!!!!

Absolutely no risk across the board for 30 days? Another good move.