My mom called me and advised me that Verizon had gone up on her bill. I thought it was a fee or something. However, they actually increased her rate plan by six dollars. We called Verizon and even asked for retention. The rep was unyielding. Verizon is something else. They are willing to shed existing customers. My mom decided to port out to Consumer Cellular.

70 percent of the time when I try to make an outbound call, I receive this pre-recorded message. "To complete your call please re-enter the 10 digit number you are calling without hanging up and do not pressing send. Star 67 and star 82 can not be used on this call to block caller id." Even though it says I have two bars of signal, I think my phone and the connection between the tower is lost or maybe not registering. What can I do to solve this problem? Thanks in advance!

What are the details of the data plans and pricing that Verizon introduced recently?

This is robbery! They have produced sim cards that don't work with any phone, except the new phones sold by Verizon! I went to 2 store locations and spent hours on the phone with tech support -- they couldn't connect neither of these 3 working phones to my line: moto g7 (new phone), moto g4, galaxy 5 (verizon phone). In the meantime when t-mobile popped their sim into my moto g7, everything works perfectly. Now, you tell me if this is not robbery?!!

because I pay 179.00 a month (includes taxes) for just two smartphones sharing a Nationwide Talk & Text 1400 min and data👿 👿

Why is my on-line Verizon Wireless Bill Pay blocked? I can't get them to unblock on-line bill pay. They leave everything else active. Don't they want my money?

Has anyone else had this problem? How did you get it solved?

Any idea when 5G service will be available in the Los Angeles area?

VERIZON WILL NOT LET ME PUT ANYTHING ON THEIR REVIEW PAGE AT ALL ABOUT THIS PHONE AND THEIR TERRIBLE SERVICE BECAUSE THEY ARE BEING ILLEGAL AND ONLY SHOWING GOOD TO MEDIUM REVIEWS AND WILL NOT ALLOW ME TO TELL OTHERS THE TRUTH AND THAT IS WRONG FOR IF THEY WOULD HAVE ALLOWED IT TO BEGIN WITH I WOULD HAVE BEEN WARNED AND NOT BOUGHT THIS PHONE!! THEY SHOULD BE SUED FOR THIS!

Warning: ( very important negative aspects of this phone):
I relied heavily on reviews about this phone… and I really need to let others know the truth about it. Readers need to know not to make the same mistake at purchasing an overpriced defective device that is NOTHING like it is advertised to be; and that there is no true support or help with this phone & comp...
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In my VZW call center we just got the results of a bid for working Christmas and I was drafted (started working here bout 8months ago). Does anyone know what would happen if I call in sick that day? I've never ever worked Christmas Day in my lifetime and I don't have any friends or family who have either. Of course HR doesn't bother telling you these things when you are interviewing (I probably would have stayed where I was had I known I'd be working and Thanksgiving and Christmas days) Any who let me know if you have heard anything about sick people on Christmas Day. ☹️

This has been going on for a couple of weeks now.

This guy calls in and wants a store location in Kansas City, MO (however, I think this has changed to Jacksonville, FL now). So the rep starts pulling up the store locator.

The caller then asks the rep if he/she has ever been on a greyhound bus?

The rep replies yes/no.

The caller then will ask what if the bus had made a stop and left without someone and you saw that person running after the bus. What would you do? How long would you let that person run after the bus before you told the driver.

I think the outcome of the call depends on your answer to the greyhound bus question. Some reps tells me he hangs up on them while they're looking up a store and others have been on the p...
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Was wondering,
Is LTE the same across platforms, Verizon, At&t sprint Etc?
Can Any 4g phone work on any network, if not, why not

Hi, I am an 86 year old man & I can't get text messages from my sons. I have a Palm Treo700W that I bought years ago. I worked for IBM for years and we had backup galores. With that as a background you won't be surprised that I bought 7 Palm Treos as backup.
Thanks for any help you provide-I live in Rockland County, NY

Hello all,

I'm in the process of changing my mvno. I now have 5 lines with Cricket (At&t) and use a OP3. I have recently moved and now need Verizon's network. I am planning on moving 4 lines to Total Wireless (TW) and dropping the last. So I'm preparing for the conversion, and will be needing new phones. I like the ZTE Axon 7 but what I really want is the "Moto Z Driod Play" ( https://www.motorola.com/us/products/moto-z-p lay-droid ) on TW. So I've been reading for what seems like days and need some help or clarification. I chatted with a rep on moto's site and asked him that very question. Can I activate a Moto Z Driod Play on a mvno like "Streight Talk" or "Total Wireless"? He said yes, just use the BYOP option and it'd be no probl...
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Does anyone have the direct number to the win back department? I use to have it but have seemed to lost it...

Does Verizon have the capability to increase cell site 4g data capacity? I work in a remote area and there is a large number of users that are in the area temporarily. Web service has slowed to a crawl, and I herd Verizon can increase capacity from the NOC.

There are usually about 500 people working off the site and the increase has been double that. Also the next closest sell site is 10 miles away.

thanks

Just a quick question... my dad just got a new LG phone and I took his LG L70. My problem is I hit the reset button instead of just taking his email accounts off. Now without a phone # for the phone it will not let me do anything except the Set Up Wizard which does not help because it will not let me get off the Set Up page. Please help. I use an app for texting and calling and could really use some help!

I have been a Verizon wireless customer for over 10 years and a Costco customer over 12 years. Last year I bought
2 cell phones from the "2 man" operation inside Costco wherehouses, because
they told me if anything should happen they would replace my cell phones "no
questions asked". I bought them there because the last 2 cell phones I had gotten from Verizon weren't very dependable Mad ....Now, A year later I am having problems with my cell phones draining batteries, I took it to Costco and they said it was the phones....I
said ok, I want to switch them for another phone, or the same if you have them.....they said ok, but you need to bring everything back with them. (including the cheap leather cases they gave me as a bonus which lasted...
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Needing to change to a new wireless courier I visited a local Verizon store. Employee offered me a promotion promising lower monthly bills, credit for trade in on three phones, and that my last bill with other courier would be paid. This was December 30,2015 when this all started and I'm still working on getting the credit for the phones that were sent in and to get my last bill from other courier paid off. Other courier has threatened to send bill to collections and Verizon is still dragging their feet on getting it paid. I have never been so displeased with a company as I am with Verizon. They have not lived up to their promises and now I have to worry about when the other courier will get paid. And the monthly bills are no lower ...
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Verizon cell phone connection sucks.
There was close to one month I did not get connection for web browsing on my phone. Once a while I can not make phone call or text messages are delayed when sending sometimes when receiving as well .
Today my Verizon cellphone connection is not working again. I can not make call although my phone setting is correct and phone payment is in. When calling Verizon customer center at 611 I got a stupid Spanish automatic voice and I don't even speak Spanish. I couldn't get to a customer service representative, after long hold I only got an automatic answer : " There are number of our customers in your area experiencing not able to make or receive calls and messages. We apologize for the inconvinience. " WTF ?...
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I have had Verizon w/ Unlimited Data for years, they have refused the upgrades they offered to other users and now they are telling me I have to pay $20.00 more per line (2 lines) to keep my existing contract with unlimited data.
This apparently takes effect 1-1-2016.

Is this legal?
Is this Blackmail or Extortion?

I need a lawyer to tell me if i have a case.