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Return Policy

rschneider

Apr 20, 2009, 4:16 PM
Can anyone tell me what Alltel's return policy is? I got an Evoke this weekend and want to return it as soon as possible. I have to drive over an hour to get to an Alltel store, so I was kind of hoping I could to a return through the mail.
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sckoisks17

Apr 20, 2009, 6:06 PM
Alltel has a 15 day return policy on phones activated on a new 2-year agreement. If you bought the phone at retail price, it's subject to the store's return policy instead. As for returning through the mail, I wouldn't advise it, since there are a lot of variables that could leave both you and the store out of a phone. Call the store first to see if they'll do it.
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Keith-IA

Apr 20, 2009, 6:54 PM
If you got it at a retail store, that's where you should return it for best results. If there's less than 10 minutes use, or 1MB of data used on it - the restocking fee should be waived.
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