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Created by BlackBerry (the company) the BlackBerry 10 OS is used exclusively on BlackBerry phones. Version 10 is a completely new OS compared to BlackBerry 7 and earlier.

by:  BlackBerry


BlackBerry OS Devices Stop Working January 5th

Dec 31, 2021, 4:01 PM   by Rich Brome

Old BlackBerry devices running BlackBerry OS (10, 7.1, and earlier) will "no longer reliably function" after January 4th. 2022. BlackBerry will shut down its back-end infrastructure for these devices, which may impact the ability of BlackBerry devices to access voice, data, and messaging services, including 911 emergency calls. This does not affect Android-based BlackBerry devices. For affected customers that need help moving to a new device, BlackBerry recommends contacting your wireless carrier. BlackBerry exited the consumer device business years ago. The last BlackBerry OS devices were the BlackBerry Passport and BlackBerry Classic, both of which debuted in 2015 and were discontinued in 2016.


Class Action Against BlackBerry Over Handset Sales Can Proceed

Mar 20, 2018, 7:53 AM   by Eric M. Zeman

BlackBerry's hope to squash a lawsuit has been dashed by a U.S. judge who says the legal proceedings can move forward. Plaintiffs allege BlackBerry "inflated its stock price and defrauded shareholders" by suggesting sales of BlackBerry 10 handsets were much better than they really were. The case was originally dismissed in March 2015, but new evidence suggests there's merit to the accusations. A retailer called Wireless Zone compiled data that showed a high return rate for BlackBerry 10 handsets. James Dunham, former CEO of Wireless Zone, sold that data to Detwiler Fenton, which generated a report detailing consumers' general dissatisfaction with BlackBerry 10 phones. BlackBerry's executives publicly said at the time that Blackberry 10 owners were in fact "satisfied" and the company insisted that return rates for Blackberry 10 handsets were “at or below our forecasts and right in line with the industry." It is these statements, in light of evidence to the contrary, that the plaintiffs say misled investors and eventually led to shareholder losses when BlackBerry 10 collapsed. BlackBerry did not comment on the matter, which now heads to trial.


BlackBerry to Cease Monthly Updates for the Priv, Launch Trade-Up Program

Dec 15, 2017, 8:41 AM   by Eric M. Zeman

BlackBerry said this week that it will no longer provide monthly system and security updates to its BlackBerry Priv smartphone. The company originally committed to providing updates for a period of two years. "Having now stepped outside the original two-year window, we will no longer be delivering monthly updates for the Priv moving forward," said the company. That doesn't mean all support for the phone will stop. The company said it will still honor any warranty obligations it has for hardware repairs. Moreover, BlackBerry claims that its handsets are inherently more secure than most other Android devices thanks to the hardened core and monthly updates up until this point. BlackBerry said if a critical vulnerability is exposed in the Priv, it will work to correct the problem as needed. Last, BlackBerry said it has partnered with BlackBerry Mobile to help legacy BlackBerry owners upgrade to newer hardware. Customers still using the Priv or other BB10 or BBOS devices will soon be able to upgrade to a BlackBerry KEYone or BlackBerry Motion smartphone. Specific details regarding the trade-in program are still in the works.


BlackBerry Offers Its Secure Hub to Android Phones

Aug 3, 2016, 8:24 AM   by Eric M. Zeman

BlackBerry today announced BlackBerry Hub+, a software offering that brings the company's BBOS 10-based messaging control center to all Android devices running 6.0 Marshmallow and up. The bundle includes BlackBerry Hub, Calendar, and Password Keeper and is available on a trial basis for free for 30 days. After the trial ends, people can continue to use the suite for free as long as they agree to view some ads. Alternately, people can subscribe to BlackBerry Hub+ for $0.99 per month. The for-pay subscription adds Contacts, Tasks, Device Search, Notes, and Launcher to BlackBerry Hub+. The Hub+ is the same software BlackBerry's own Priv and DTEK50 use for communications. The one-stop-shop provides a central place to manage email, text, IM, and social media messages. BlackBerry says BlackBerry Hub+ will reach the Google Play Store later today. BlackBerry said it is working to bring Hub+ to devices running Android Lollipop and iOS.


Hands-On with the BlackBerry DTEK50

Jul 27, 2016, 2:11 PM   by Eric M. Zeman

BlackBerry's DTEK50 may be a rebadge of the Alcatel Idol 4, but it still manages to look and feel like a BlackBerry. This slim slab should appeal most to those who need enterprise-class security for their business smartphone. Here are Phonescoop's first impressions of the DTEK50.

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AT&T Pushing Marshmallow to BlackBerry Priv

Jul 14, 2016, 7:22 AM   by Eric M. Zeman

AT&T is rolling out the Android 6.0 Marshmallow update to its variant of the BlackBerry Priv smartphone. The update includes core Marshmallow features, such as Doze and Now On Tap, as well as the June security update from Google. BlackBerry made its own security improvements, updated the keyboard and notifications, and refined battery life. The update is free download over the air.


Google Details July Security Patch

Jul 6, 2016, 2:06 PM   by Eric M. Zeman

Google today provided some information about its July security patch for Android devices. Notably, the patch will be separated into two moving forward. As per normal, the standard patch plugs a number of security holes that threaten all Android devices. Google found 22 vulnerabilities, of which it classified two as critical, or able to remotely execute code. Google is pushing a patch dated July 1 to cover these vulnerabilities. As always, it is pushing the patch directly to Nexus-branded devices and has already provided factory images for download. BlackBerry was among the first OEMs to commit to offering the patch to its own hardware. Google, however, detailed a second set of patches dated July 5 that cover hardware vulnerabilities on Nexus devices. For example, the July 5 patch fixes issues with Qualcomm, MediaTek, Nvidia, and other hardware drivers specific to Nexus phones, seven of which were classified as critical. Google said that, as far as it is aware, none of these holes have been exploited for nefarious purposes. Google has already given the patch to its OEM partners. It will be up to them to offer the patch to their own devices.


BlackBerry Puts the Classic to Pasture

Jul 5, 2016, 8:11 AM   by Eric M. Zeman   updated Jul 5, 2016, 8:12 AM

BlackBerry today said it will cease manufacturing the BlackBerry Classic handset. The Classic debuted in December 2014 and is one of the last devices from BlackBerry to run BlackBerry OS. The device featured a traditional BlackBerry design with a touchscreen and physical QWERTY keyboard. "It has been an incredible workhorse device for customers, exceeding all expectations," said BlackBerry. "But, the Classic has long surpassed the average lifespan for a smartphone in today's market. We are ready for this change so we can give our customers something better – entrenched in our legacy in security and pedigree in making the most productive smartphones." BlackBerry says it will continue to support the Classic and expects to roll out BBOS 10.3.3 in August. The device is still available online from select retailers. BlackBerry's most recent smartphone is the Priv, which runs Android. The Priv debuted in late 2015.


Verizon to Delete Its Paid Visual Voicemail Service

Jun 8, 2016, 9:47 AM   by Eric M. Zeman

Verizon Wireless said it will discontinue its $2.99 Visual Voicemail service come July 8. All customers who use the Visual Voicemail app will be transitioned to Verizon's free, basic voicemail service. Verizon says customers won't lose their existing voicemails, but may need to make room in their voicemail inbox, as well as reset their voicemail greeting. The list of phones impacted by the change is significant, including old and new models from BlackBerry, Casio, HTC, Kyocera, LG, Motorola, Nokia, Pantech, and Samsung. Verizon did not say why it is discontinuing the Visual Voicemail service.


BlackBerry Makes Improvements to Priv's Camera and Keyboard

May 26, 2016, 3:09 PM   by Eric M. Zeman

BlackBerry today made software updates available to the Priv smartphone. The revised apps mostly fixes bugs, but also improves how well the camera and keyboard perform. For example, the camera app now includes manual mode so lets users adjust shutter speed, ISO, focus, white balance, and exposure. BlackBerry created some physical keyboard shortcuts for the camera, too, such as press-and-hold the letter A to return to auto mode, and press the spacebar to take a picture. The Priv's keyboard gains support for new languages, such as Vietnamese and Korean, and shortcuts such as CTRL + B to bold text or CTRL + U to underline text. BlackBerry says the new apps are available in the Google Play Store and will reach Priv devices over the next few days.


FCC, FTC Query Carriers and Phone Makers Over Security

May 9, 2016, 12:59 PM   by Eric M. Zeman

The FCC and FTC today asked carriers and phone manufacturers how they handle security updates for their devices. The FCC sent letters to AT&T, Sprint, T-Mobile, Verizon Wireless, and other carriers, while the FTC queried Apple, Blackberry, Google, HTC, LG, Microsoft, Motorola, and Samsung. In particular, the agencies want to know: the factors carriers/OEMs consider in deciding whether to patch a vulnerability on a particular phone; data on the specific phones sold in the U.S. since August 2013; the vulnerabilities that have affected those devices; and whether and when the company patched such vulnerabilities. The government said the line of inquiry is to help it further understand how these companies do or do not protect consumers. "Consumers may be left unprotected, for long periods of time or even indefinitely, by any delays in patching vulnerabilities once they are discovered," said the FCC. "To date, operating system providers, original equipment manufacturers, and mobile service providers have responded to address vulnerabilities as they arise. There are, however, significant delays in delivering patches to actual devices — and that older devices may never be patched." Google provides monthly security updates to Nexus-branded Android devices, but individual phone makers lag badly. Apple provides occasional updates.


BlackBerry Names New Device Chief

May 9, 2016, 9:42 AM   by Eric M. Zeman

BlackBerry today said Ralph Pini will serve as the company's new Chief Operating Officer and General Manager for Devices. That puts Pini in charge of BlackBerry's smartphones. Pino takes over for Ron Louks, who recently left the company. Pini's priorities, according to BlackBerry, are to support customers using BlackBerry 10 handsets but also increase the selection of Android smartphones. The company believes it can rely on its security tools to increase the appeal of its smartphones over competitive devices. "BlackBerry is uniquely positioned to elevate Android as a more viable, hardened option to meet the demands of government and enterprise customers who need the highest levels of security. The bottom line, I want to give enterprise decision-makers everything they need," said Pini. Pini, who previously helped design the Motorola RAZR, reports to BlackBerry CEO John S. Chen.


BBM for Android Gains Video Calling

Apr 28, 2016, 12:27 PM   by Eric M. Zeman   updated Apr 28, 2016, 12:45 PM

BlackBerry today said it is expanding BBM video calling to Android devices. The feature is rolling out in the U.S. and Canada first in beta. BlackBerry says Android users should be able to make video calls to other BBM users on Android and BlackBerry devices. The company plans to monitor how BBM video calling functions within the beta. Most Android users should be able to take advantage of the feature right away, and aren't required to sign up. Video calling in BBM will be expanded to the iPhone and other regions over time, with a global launch scheduled for July.


BlackBerry Makes BBM Privacy Features Free

Apr 4, 2016, 7:44 AM   by Eric M. Zeman

BBM users now have more control over their messages thanks to an update BlackBerry made available to Android, BlackBerry, and iOS devices. All three platforms now have unlimited use of the Retract and Timer features. Retract lets users retract messages and images they no longer want the recipient to see. Timer gives users control over how long messages, pictures, or location details can be viewed by a message recipient. Previously, these features were reserved for BBM Premium subscribers, which carries a monthly fee. BlackBerry added other tools to BBM, including Private Chat (removes names and avatars) and Edit (allows editing of sent messages) functions, message forwarding, and bug fixes. Changes specific to Android include the ability to mute notifications, scroll through pictures, and save pictures to camera roll. The update adds support for Android 6.0 and improves BBM voice call quality. For Blackberry devices, the latest BBM makes it possible to retract or edit messages sent to groups, as well as delete messages from just the sender's view of the conversation. For iOS devices, BBM refreshes the chat screen experience, allows users to capture and share larger videos, adds support for multi-select mode to handle bulk tasks, and makes it possible to save images to the camera roll. BBM is free to download from the Google Play Store, BlackBerry World, and iTunes App Store.


Facebook Pulls Support for BlackBerry 10, BBOS

Mar 18, 2016, 8:16 AM   by Eric M. Zeman

Facebook has decided to cease supporting the BlackBerry 10 and BlackBerry OS platforms. The company has chosen to discontinue its essential APIs for BlackBerry, effectively breaking the existing app. Earlier this week, the company updated the official BlackBerry Facebook app that replaced the native app with a simple web interface. BlackBerry users face a mandatory update to the Facebook app by March 31, at which point the app will cease to work on BlackBerry 10 and BlackBerry 7.1 handsets. The change will impact BlackBerry 10 users more significantly, as Facebook functions will no longer be available through the BlackBerry Hub. This means messages, comments, notifications, and other content won't be pushed to the phone. Moreover, BB10 handsets will no longer be able to integrate Facebook contacts with their BlackBerry contacts, and won't be able to share photos and other content directly to Facebook. BlackBerry expressed disappointment with Facebook's decision. Last month, WhatsApp also announced plans to stop supporting BlackBerry.


WhatsApp Ending Support for Blackberry and Symbian OSes

Feb 28, 2016, 11:11 AM   by Eric M. Zeman

WhatsApp plans to cease supporting a handful of older mobile operating systems by the end of the year. WhatsApp will stop working on devices running Android 2.1 and 2.2; all BlackBerry OSes, including BlackBerry 10; Nokia's S40 and Symbian S60 platforms; and Windows Phone 7.1. "While these mobile devices have been an important part of our story, they don't offer the kind of capabilities we need to expand our app's features in the future," explained WhatsApp in a blog post. WhatsApp suggests people relying on devices that run this operating systems upgrade to newer hardware if they wish to continue using WhatsApp. Facebook bought WhatsApp in 2014 for $16 billion. Facebook says WhatsApp has more than 1 billion users worldwide.


BlackBerry to Quit Pakistan Over Privacy Issues

Nov 30, 2015, 8:39 AM   by Eric M. Zeman

BlackBerry today said it plans to leave Pakistan by Dec. 30 due to disagreements with the Pakistani government over privacy. BlackBerry says Pakistan wants to monitor all BlackBerry Enterprise Service traffic in the country, including emails and BBM messages. "BlackBerry will not comply with that sort of directive," said COO Marty Beard. "As we have said many times, we do not support 'back doors' granting open access to our customers' information, and have never done this anywhere in the world." BlackBerry said it has no issue assisting law enforcement agencies with investigations, but it cannot sanction wide-scale spying on its customers. "The privacy of our customers is paramount to BlackBerry, and we will not compromise that principle," said Beard. Customers should be able to use their BES-backed devices without issue through Dec. 30. The company regrets leaving Pakistan, but said protecting its customers is more important.


BlackBerry Loses Sales Exec

Nov 25, 2015, 8:23 AM   by Eric M. Zeman

BlackBerry confirmed that Eric Johnson, the executive in charge of sales for business and government customers, has departed the company. BlackBerry's core business is providing device management software to exactly these types of customers. BlackBerry did not elaborate on the terms of Johnson's departure, but he filled a vital role in the company. BlackBerry has spent years attempting to rebuild its business. BlackBerry's handset division may have recently released the Android-based Priv smartphone, but sales of handsets have dwindled to fewer than one million devices per quarter. The bulk of BlackBerry's revenue comes from its BES product suite.


Verizon Says BlackBerry Priv 'Coming Soon'

Nov 8, 2015, 10:15 AM   by Eric M. Zeman   updated Jul 28, 2019, 5:42 PM

Verizon Wireless took to its Twitter account to tease the BlackBerry Priv smartphone. "Priv by BlackBerry. The first-ever BlackBerry powered by Android. Coming soon," said the company. A link in the Tweet leads to a landing page on Verizon's web site where people can register for updates concerning the Priv. The Priv went on sale in the U.S. this week. It is a vertical slider with a 5.4-inch screen, physical QWERTY keyboard, and an 18-megapixel camera. It costs $699.


AT&T to Sell BlackBerry Priv November 6

Nov 2, 2015, 11:45 AM   by Eric M. Zeman

AT&T today revealed its launch plans for the BlackBerry Priv smartphone, which reaches stores Nov. 6. Customers will have several purchasing options for the phone. The Priv will cost $24.67 per month with a Next 24 plan, $30.84 with a Next 18 plan, or $37 with a Next 12 plan. Alternately, customers can pay $249.99 with a two-year contract, or the full retail price of $699. The Priv is BlackBerry's first Android smartphone. It is a vertical slider that has a 5.4-inch curved display, 18-mnegapixel camera, and 3,410mAh battery.


BlackBerry Finalizes Acquisition of Good Technology

Nov 2, 2015, 8:14 AM   by Eric M. Zeman

BlackBerry today said it has completed its $425 million purchase of Good Technology. Good Technology provides mobile email products as well as mobile device management tools to businesses. BlackBerry said the acquisition "is aligned with BlackBerry's strategy to offer [businesses] the most complete, end-to-end solution that secures the entire mobile enterprise, across all platforms." Good's Technology is available to iPhones and Android handsets, which BlackBerry now also manages under its BlackBerry Enterprise Server. BlackBerry recently debuted its first Android handset, which it is pitching as a highly-secure smartphone for business customers.


BlackBerry Priv Runs Android, Costs $699, Ships November 6

Oct 23, 2015, 9:50 AM   by Eric M. Zeman

BlackBerry today made the Priv, its first Android smartphone, available for preorder. The device is a vertical slider that includes a touchscreen and a physical QWERTY keyboard. Like the BlackBerry Passport, the Priv's keyboard can be used to move the cursor around and scroll through web sites, emails, and documents. The Android operating system includes exclusive BlackBerry apps and DTEK for managing privacy. DTEK gives owners granular control over device permissions and what personal data is shared with third parties. The phone includes BlackBerry Hub for managing email, BBM, text messages, and other communications. The Priv has a 5.4-inch quad HD screen with curved edges. The phone is powered by a Snapdragon 808 processor with two cores at 1.8GHz and four cores at 1.2GHz. The processor is accompanied by an Adreno 418 GPU, 3GB of RAM, and 32GB of storage. The camera has an 18-megapixel sensor with an aperture of f/2.2, optical image stabilization, two-tone LED flash, and HDR, panorama, and burst modes. It can capture 4K video. The user-facing camera has a 2-megapixel camera with wide-angle selfie mode. The Priv packs an integrated 3,410mAh battery, which supports rapid charging and provides more than 22 hours of mixed user. Wireless radios include Bluetooth 4.1, GPS, NFC, WiFi, and LTE (AT&T/T-Mobile). The phone costs $699 and will begin shipping Nov. 6.


BlackBerry CEO Says 2016 May Be Last Year for Smartphones

Oct 8, 2015, 12:56 PM   by Eric M. Zeman

BlackBerry CEO John S. Chen today said its smartphone business needs to generate a profit in 2016, "Otherwise, I have to think twice about what I do there." Chen's comments offer more insight into BlackBerry's frame of mind regarding smartphones. Just last week, the company announced the Priv, a vertical slider that will run Android rather than BlackBerry's own platform. Chen said if the company can port all of BlackBerry's security features to the Android platform, then it may drop BlackBerry OS completely. Chen has previously warned the company might cease making smartphones. "If I can't make money on the phone, I will be out of that telephone handset business," remarked Chen in August. In July, the company said it would make no more than one or two smartphones per year. The Priv is expected to arrive before the end of 2015.


BBM Gains PayPal for Android, BlackBerry, iOS

Oct 5, 2015, 8:49 AM   by Eric M. Zeman

BlackBerry today added a handful of new features to its cross-platform messaging service. All versions of BBM (Android, BlackBerry, iOS) earn the ability to send money to BBM contacts using PayPal. This feature had been in testing on BlackBerries, but is now available to all three smartphone platforms. All versions of the app also allow users to subscribe to the BBM Sticker Club, which BlackBerry says is a great way to build sticker collections. Android users, in particular, can re-order sticker packs and place their favorites in easy-to-reach positions. Android users can also customize the font size within the app, and make use of pinch-to-zoom. iOS devices have been given access to the Quick Reply function (iOS 9 only); the ability to send videos as attachments; and the ability to view, like, and comment on group pictures/events. Last, BBM now works on the Apple Watch, where it can be used to read messages as well as fire off quick replies. BBM is free to download from the Google Play Store, BlackBerry World, and iTunes App Store.


Wireless Companies Agree to Support More Remote Wipe Tools

Oct 2, 2015, 1:30 PM   by Eric M. Zeman

The CTIA today announced that a number of member companies have agreed to take on additional measures to help prevent cellphone thefts. Following recommendations made by the FCC, wireless companies will make anti-theft tools available to all consumers that also respect consumer choice and privacy. All new phones made after July 2016 will "make readily available to the authorized user an option that allows the authorized user to enable or disable the anti-theft solution at any time that the smartphone is connected and is in the authorized user's possession." Beyond this baseline tool, consumers will have the option to use other, third-party solutions to locate, wipe, or reinstate their devices if they so wish. Companies that have agreed to this include Apple, Asurion; AT&T; BlackBerry; Google; HTC; Huawei; LG; Microsoft; Motorola; Samsung; Sprint; T-Mobile USA; U.S. Cellular; Verizon, and ZTE. In response, FCC Chairman Tom Wheeler said, "CTIA members' ... enhanced voluntary commitment to adopt anti-theft features and educate consumers demonstrates their resolve in combatting it. I am hopeful that this new voluntary commitment will make a meaningful difference for consumer safety. As the enhanced commitment recognizes, these solutions work only if they are adopted widely. The FCC will remain vigilant in this area by pushing for further improvements to the theft-prevention toolbox, and also by monitoring closely whether the efforts of industry and others are producing meaningful results." Apple's iOS and Google's Android already contain features that let device owners find and protect their mobile devices. The FCC hopes allowing people to download and use the protective measure of their choice will help encourage consumers to make broader use of the tool.


BlackBerry Shows Off the Priv

Sep 29, 2015, 7:53 AM   by Eric M. Zeman

BlackBerry today posted some official images of the forthcoming Priv smartphone. The Priv is a vertical slider that runs Android. It offers a full QWERTY keyboard and can be managed by BlackBerry's enterprise software, making it a secure handset for business users. The images shared by BlackBerry clearly reveal a curved display, similar to that of the Samsung Galaxy S6 Edge. BlackBerry will share more details about the phone in the weeks ahead.


BlackBerry Confirms 'Priv' Android Slider

Sep 25, 2015, 6:54 AM   by Eric M. Zeman

BlackBerry today said it will make a handset based on Google's Android operating system that also offers business users enterprise-class security features. "We are focused on making faster progress to achieve profitability in our handset business," said CEO John S. Chen. "I am confirming our plans to launch Priv, an Android device named after BlackBerry's heritage and core mission of protecting our customers' privacy. Priv combines the best of BlackBerry security and productivity with the expansive mobile application ecosystem available on the Android platform." BlackBerry said the phone will go on sale in stores and online by the end of the calendar year, and that more details will be made available in the coming weeks. At the same time, BlackBerry said it will continue to develop security and privacy updates for its own BlackBerry 10 platform, and expects to release 10.3.3 in March 2016. The news was shared as part of BlackBerry's quarterly earnings report, which showed the company lost $66 million on revenue of $490 million.


BlackBerry to Buy Good Technology

Sep 4, 2015, 7:17 AM   by Eric M. Zeman   updated Sep 4, 2015, 7:25 AM

BlackBerry today said it has agreed to purchase Good Technology for $425 million. Good Technology makes and sells mobile email products as well as mobile device management tools. The company said the acquisition "is aligned with BlackBerry's strategy to offer [businesses] the most complete, end-to-end solution that secures the entire mobile enterprise, across all platforms." Good Technology was purchased by Visto in 2009. Prior to that, it was owned by Motorola. At one time, Visto successfully sued BlackBerry (then Research In Motion) for patent infringement. BlackBerry said it expects to close the acquisition during its 2016 fiscal their quarter.


BlackBerry CEO Says Smartphone Biz Is On a Timer

Aug 28, 2015, 12:03 PM   by Eric M. Zeman

John S. Chen, CEO of BlackBerry, admitted that its recent handsets have not sold as well as he hoped. "By any definition it is not a runaway success," said Chen to Re/Code of BlackBerry's smartphone business. Chen put some of the blame on the lack of apps. The Blackberry World app store "[is] not competitive to Google Play or the iTunes store," said Chen. "We're working hard at that." BlackBerry handsets are able to run Android apps, but even that doesn't help. Recent reports have suggested the company is preparing a BlackBerry handset with Android on board, but Chen said, "It is a little more complex [than that], which is why it is not done." BlackBerry has already made significant cuts to its hardware business this year and plans to release just one or two handsets per year. Even so, the company may consider exiting smartphones altogether. "If I can't make money on the phone, I will be out of that telephone handset business. There is a timeline; I won't tell you when."


WhatsApp Web Reaches iOS; Windows Phone App Updated

Aug 20, 2015, 7:30 AM   by Eric M. Zeman

WhatsApp has extended its WhatsApp Web functionality to iOS devices. It previously only supported Android, BlackBerry, and Windows handsets. With WhatsApp Web, users are able to send messages from their desktop browser in addition to their mobile device. Setting it up requires users to scan a QR code from within the WhatsApp application on their handset. They are then able to unlock the browser-based desktop client, where they'll be able to message their WhatsApp contacts. In addition to expanding WhatsApp Web to iOS, WhatsApp also updated its Windows Phone app. The app adds quite a handful of new features. For example, users can mark chats read or unread, as well as set custom notifications, vibrate alerts, and ringtones for individual conversations. Contact Cards are now easier to integrate into WhatsApp's contacts database for quicker replies. The app adds a significant number of new emoji and the ability to adjust the emojis' colors. Last, the app makes it possible to set limits on the app's mobile data usage. WhatsApp is free to download from the Windows Store.


BBM Adds PayPal-Based Money Transfers

Aug 12, 2015, 11:11 AM   by Eric M. Zeman

BlackBerry today expanded BBM's money-sending feature by adding support for PayPal. Users need only connect their PayPal account to their BBM account to send and receive money. Both the sender and the recipient will need to have PayPal accounts in order to transfers to go through. The feature is being offered as a beta service to the Android, BlackBerry, and iOS versions of the BBM app in Canada. BlackBerry expects to expand the feature to other regions in the coming weeks.


BlackBerry Reveals Passport Silver Edition

Aug 4, 2015, 7:52 AM   by Eric M. Zeman

BlackBerry today showed off the Passport Silver Edition, a refined version of its wide-screen smartphone. The Silver Edition has a reinforced stainless steel frame to improve strength and help with antenna performance. The design was updated with rounded corners, a slimmer profile, and a diamond pattern soft-touch back plate to improve its appeal and usability. Most other features of the phone remain unchanged. The phone has a 1440 by 1440 pixel 4.5-inch screen, 2.2GHz quad-core Snapdragon 801 processor, 13-megapixel camera, and a massive 3,450mAh battery. The device runs BlackBerry OS 10.3.2. BlackBerry is selling the Passport Silver Edition in North America beginning today via its web site. The phone costs $549.


BlackBerry to Acquire AtHoc

Jul 22, 2015, 8:07 AM   by Eric M. Zeman

BlackBerry today said it has agreed to acquire AtHoc for an undisclosed sum. AtHoc provides secure crisis communications for businesses so they can push critical data in real-time during business- or life-threatening events. The AtHoc service can send alerts to any device, including iOS, Android, Windows, and Macs, as well as radios, IP phones, digital displays, and even sirens or speakers. Homeland Security and the Department of Defense are among AtHoc's customers. BlackBerry said it will integrate AtHoc's offering into its own portfolio of enterprise communications services. The deal gives AtHoc global reach to expand its business and helps round out BlackBerry's business offerings. BlackBerry said it expects to complete the deal during its fiscal third quarter.


HTML5-Based OS Looking to Supplant Android

Jul 15, 2015, 8:05 AM   by Eric M. Zeman

H5OS is a new mobile operating system that intends to challenge Google's Android. H5OS was developed by Acadine Technologies, a Hong Kong-based startup founded by former Mozilla President Li Gong. The operating system is based on HTML5, a standardized web programming language that can support light-weight apps. Acadine Technologies was formed in May and has raised $100 million in seed funding from Chinese supporters. Acadine's Gong doesn't expect H5OS to reach the market until 2016, but he believes it can supplant Android in certain device segments. "Our web-based mobile software is lighter and consumes less power and memory compared to Google's Android," said Gong in an interview with the Wall Street Journal. "It requires lower hardware specifications to deliver the same user experience so it can bring down the smartphone cost. Another advantage is that H5OS is a truly open mobile ecosystem without default services like Google Maps and Google Search. We can work with any content and service providers, offering more customization options to device makers." Android is the global leader in mobile operating systems and Apple's iOS is a distant second. Windows Phone and BlackBerry hardly register, and other competitors, such as Jolla's Sailfish OS and Canonical's Ubuntu, have struggled to gain any significant traction. Gong believes H5OS can succeed in the ultra-low-cost smartphone and feature phone segments.


BlackBerry Debuts BES 12.2

Jul 8, 2015, 11:42 AM   by Eric M. Zeman

BlackBerry today made BES 12.2 available to its business customers. The improved mobile device management platform adds a handful of features, especially those aimed at platforms other than BlackBerry. For example, BES 12.2 adds support for Samsung KNOX Workplace and Google's Android for Work, both of which are now integrated with BlackBerry Secure Connect Plus. BES 12.2 also adds support for the Apple Device Enrollment Program, which makes it easier for IT admins to add iPhones to BES. BlackBerry is focusing efforts on its software services businesses. The company recently reduced the number of employees designing smartphones.


CTIA Says Smartphones Better Protected Against Theft

Jul 1, 2015, 8:59 AM   by Eric M. Zeman

Beginning today, most smartphones sold in the U.S. will include anti-theft security tools. July 1 marks the day by which phone makers and network operators agreed to implement free theft deterrents on smartphones. According to the CTIA, most of the industry has responded by placing remote lock/wipe capabilities on consumer devices. The addition of an activation lock on the Apple iPhone, for example, has dramatically reduced iPhone thefts in major cities. The activation lock prevents a stolen device from being activated by another person, thus making it useless to thieves. Remote wipe features allow people to erase the personal data from their handset if lost/stolen to protect their identity. The major participants in today's action include Apple, AT&T, BlackBerry, Google, HTC, Huawei, LG, Motorola, Microsoft, Samsung, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, and ZTE. "Today's fulfillment of the Smartphone Anti-Theft Voluntary Commitment is another example of the wireless industry proactively working together with policymakers and law enforcement to help protect consumers' smartphones in the event they are ever lost or stolen. We will continue to work with all interested parties to continue to deploy new technologies and tools to improve device theft-deterrence tools. We remind consumers to take a few minutes to use PINs, passwords, apps and other device features to protect their mobile devices and personal information." The industry was coerced into acting "voluntarily" when the FCC threatened to make such protective measures mandatory.


BBM Gains Private Chat Mode

Jun 26, 2015, 10:18 AM   by Eric M. Zeman

BlackBerry today pushed out an update to the Android, BlackBerry, and iOS versions of its BBM app and added several new features. The main new addition is a private chatting mode that strips conversations of names and profile pictures. Private conversations are also ephemeral and will disappear after a short while. The Private Chat tool is in the new Privacy and Control Subscription, which costs $0.99 per month. It also includes timed messages and timed pictures, and the ability to retract and edit messages and pictures. The Privacy and Control Subscription replaces the Timed and Retracted Messages Subscription. BlackBerry says existing subscribers will be transitioned over to the new service automatically. Other new functions include a new way to organize sticker collections and a "quote messages" tool for referencing previous messages. Last, the iOS version of BBM has updated font rendering. BBM is free to download from the Play Store, BlackBerry Store, and iTunes App Store.


BlackBerry and Cisco Forge Patent Cross-Licensing Pact

Jun 23, 2015, 7:27 AM   by Eric M. Zeman

BlackBerry and Cisco today announced that they have signed a long-term patent cross-licensing agreement. The agreement applies to a number of products and technologies, though the companies didn't specify which ones. BlackBerry will receive royalty payments from Cisco as part of the deal, which is being kept confidential. Companies often strike patent agreements, and BlackBerry and Cisco have a history of sharing information with one another. BlackBerry also reported its first-quarter financial results today. The company said it shipped about 1.1 million smartphones during the period. During the company's call with press and analysts, CEO John S. Chen said he's pulled resources from the handset team and moved them to software and internet-of-things efforts. His goal is to make the handset team profitable, which is why the company recently reduced its headcount in that business unit. The company has added to its list of ODMs and signed agreements with Wistron and Compal Electronics, which will manufacture its phones along with Foxconn. BlackBerry posted a loss of $28 million on revenues of $658 million.


BlackBerry Weighing Move to Android

Jun 12, 2015, 7:14 AM   by Eric M. Zeman

BlackBerry is considering whether or not to make a smartphone based on Google's Android platform rather than its own operating system, reports Reuters. Citing sources familiar with BlackBerry's plans, Reuters says the company is working on a slider handset that would have a touch screen and a slide-out physical keyboard for typing. It would arrive in the fall. One possible impetus behind the idea is to convince businesses that BlackBerry's BES12 device management software can effectively control Android handsets in addition to iPhones and BlackBerries. BlackBerry has focused efforts on becoming a software services company rather than a hardware company, but it still sells a line of BlackBerry smartphones. The devices have not sshipped in significant numbers. "We don't comment on rumors and speculation," said BlackBerry to Reuters, "but we remain committed to the BlackBerry 10 operating system, which provides security and productivity benefits that are unmatched." The Android handset would be sold alongside BlackBerry's existing lineup. Reuters sources said if BlackBerry chooses to make an Android handset it would probably include patented BlackBerry features, such as security software. BlackBerry already works with Android. It created a version of its BBM messaging application for Android, and BlackBerry 10 handsets can run select Android applications.


BlackBerry Pushing BBOS 10.3.2 and Blend 1.2 to Most Phones

Jun 2, 2015, 11:36 AM   by Eric M. Zeman

BlackBerry today said it is prepared to update most devices running BlackBerry OS 10 to version 10.3.2. The update also installs BlackBerry Blend version 1.2. The 10.3.2 update adds BlackBerry Protect for remote device wiping; improved low-light performance and face detection to the camera; and improvements to the calendar, such as customizable Meeting Mode and larger numbers on the busiest days. Blend 1.2 makes significant changes to the user interface, which BlackBerry said were based on customer feedback. Blend also gains the ability to reply from notifications and improved animations for file transfers. Specific to the U.S., the BlackBerry Passport and BlackBerry Classic will gain new icons, BlackBerry Assist, battery life tweaks, and better performance of the BlackBerry Hub. BlackBerry said users can expect to see BBOS 10.3.2 and Blend 1.2 reach their devices over the next few weeks.


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