Motorola RAZR V3xx
Texting issue with V3xx
Ive had it in gold and platinum and after about a week it starts sending my text messages as though they are picture messages. After about 3 days of doing that it just stops sending them period. Ive had my settings checked and gone through TSD but no one knows the problem so i just got a new SIM card and it fixed it for about a week - has anyone else heard of this problem? I had it happen to a friend who had a SYNC but it only happened once.
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I had a customer who walked into my store with the same issue. It seems like it might be a glitch in the software of the V3XX. I'm in the process of looking for a possible update or solution to the issue. Ill get back you and let you know.
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Ok here is what i was able to find out. It is a software issue and Motorola is working on the patch for it but they havent released it yet. The phone is automaticaly choosing a MMS message after a certian number of text messages are stored in your outbox. Set a clean up on your out box make a guess on the number of messages you want to store then adjust it from there.
You can also change a setting on your phone to prompt you for the type of message (MMS, SMS, ect) this way you know and may be able to change the message to a text. For now thats all i know, i hope it helps
You can also change a setting on your phone to prompt you for the type of message (MMS, SMS, ect) this way you know and may be able to change the message to a text. For now thats all i know, i hope it helps
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How do I change the settings? I did not see it on the device tutorials on cingular.com.
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I had the same problem with a v3xx that I returned within the 30 day policy. After getting my second v3xx it appeared as though it was a problem isolated to the first model until about a week after my policy was up.
Desperate to not have a malfunctioning phone for the duration of my contract, I noticed that the MMS conversion problem happened just as the inbox on both phones topped 200 messages.
The fix:
Set the inbox and outbox settings so that the phone will "auto-clean" at 99 messages. That should fix the problem, seeing as I haven't had any trouble with messaging since. And no need to replace the phone! 😁
Hope this helps. :]
Desperate to not have a malfunctioning phone for the duration of my contract, I noticed that the MMS conversion problem happened just as the inbox on both phones topped 200 messages.
The fix:
Set the inbox and outbox settings so that the phone will "auto-clean" at 99 messages. That should fix the problem, seeing as I haven't had any trouble with messaging since. And no need to replace the phone! 😁
Hope this helps. :]
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Thanks! I called Motorola and got the same answer. My phone seems to have an issue with the auto-cleanup thing... as in it doesnt do it - i have it set to 3 days and it hasnt cleaned em up once... Oh well - i'll just do it manully.
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