Palm Treo 755p
Stay away from Palm, for the love of God
I had to send my 755p back to Palm for a warranty repair about a month ago. Palm states in their RMA email that you must provide insured shipping both ways. It only cost me $33. They also detail that the unit must be well packaged to avoid shipping damages, naturally.
Well, I got it back today. My expertly repaired Palm (not replaced with a new unit) was waiting for me on my doorstep when I got home. I did not know what was in the package and was surprised when I opened it.
In that thinly-padded envelope, in a cardboard sleeve was my utterly destroyed 755p, complete with non-insured shipping label (they didn't use my prepaid, insured return for some reason). I honestly don't see how the unit could have survived given the packaging th...
(continues)
Well, I got it back today. My expertly repaired Palm (not replaced with a new unit) was waiting for me on my doorstep when I got home. I did not know what was in the package and was surprised when I opened it.
In that thinly-padded envelope, in a cardboard sleeve was my utterly destroyed 755p, complete with non-insured shipping label (they didn't use my prepaid, insured return for some reason). I honestly don't see how the unit could have survived given the packaging th...
(continues)
...
The phone should be under warranty. Just call Verizon and speak to the tech support and they will send you another phone free of charge!
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