BlackBerry Pearl 8130

i'm a little new to the pearl, but how did you do a soft reset? i just lost my call log and txts today and would like to recover them if possible.

All,
There is a memory leak in the Pearl that is causing several different symptoms. An over abundance of SMS and MMS messages can cause this. Also downloading 3rd party applications, like VZNav, have also contributed to this. These two things are only because there is a memory leak so anything taking up memory will only make it happen quicker. Symptoms can be emails, call logs, SMS or MMS messages just being dumped automatically from the device.

Right now the only thing to do is for people to delete what they can from the device. Things like pictures can take up additional space. You can get an SD card to store these items so they do not take up space on the device. This apparently can happen when the device gets below 5mb of fr...
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It's not a memory leak. It means your memory is low. The phone will free up any unnecessary memory to be more efficient. It's a smart phone....all you have to do is save the messages that you and it won't delete them. Or delete any applications that you don't need, freeing up more memory for your junk txt messages and phone log.

It is a memory leak. This phone holds less than any other phone I have ever had. I love this phone, except for this issue. I have 2 phones, and there is no way I could ever use this phone as my sole phone. It will say one missed call, but then there is nothing in the call log. I constantly clear out my phone. Many times multiple times in one day. This is a major problem with the Pearl, and one that needs to be fixed. I am probably going to get rid of it, just because of this problem.

I had it happen once. Got a 4gb card and store everything on it....haven't had it do it once since. got the card 4 months ago.

I actually work for verizon and talked to a blackberry rep and they said the phone is acually designed to clear out memory when it is getting too full or when it gets on very low battery. So just keep texts deleted and you will not have that problem anymore.

I'm sorry, but I don't buy that answer. I have a Treo 700p and have never had a problem with it deleting messages or call logs, and they both have the same amount of free memory. I also have a bunch of apps on mine and am no where near running out of room.

I don't even have any text messages saved. And everything is saved on my card. And it still does it all the time.

do you ever do ALT+LGLG? if u havent, try doing that and it should help a lot. when u do, a bunch of stuff is going to come up. click on the blackberry menu then go to clear log. I would do that atleast once a week. hope this helps

mrsancho07 said:
do you ever do ALT+LGLG? if u havent, try doing that and it should help a lot. when u do, a bunch of stuff is going to come up. click on the blackberry menu then go to clear log. I would do that atleast once a week. hope this helps

If I do this suggestion of yours, it will clear up the log but will it mess up the phone?
What is this event log viewer any way? Just want to make sure that it does not mess up the phone before I do this.
Thanks please let me know.

Get a memory card. The camera fills up the memory on the phone and the device has to get memory from somewhere. Keep your media separate and it wilkl fix the problem.

I did this yesterday, unsure which v4.3 to select I chose the one updated in February. Went through the entire process, had to rerun setup wizard and all. Sure enough late last night as I was using it for work, it dumped everything again.

I don't have many pictures, and rarely MMS. I use SMS, BB Messenger, email, and the phone of course. Any other suggestions? I'm loosing my patience with it.

FYI.. Verizon told me to make sure I have all my data Synchronized and "Wipe" the device then reinstall the update. Once installed take out the battery for a minute then put it back in, this was it will recognize all updates.

Then you can synchronize all the data you backed up back to the Pearl.

I'll let you everyone know if this works. I also had Verizon extend my trial period incase this only works for a couple weeks or something crazy happens.

im thinking probably not, but would that application work for a sprint phone as well? if not is there one for sprint?

I'm currently on lunch but when I get back to work I'll reply with the release notes for the patch. I haven't had any issue with sound nor have I seen any customers with it so I have yet to try it out for myself

i was just wondering, i myself dont have the phone, my boyfriend does. They said it was his speaker. So he got a new one. The one he just got doesnt have the web browser icon on the main screen like the old one did... any idea how to fix that?