Samsung Instinct M800
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For those wondering about discounted plans for Instinct
If you are already receiving the 27% discount, then politely request that it continues on the new billing with the Everything Plan. I have stated this a few times but I decided to make a separate post. If, upon activating, the discount doesnt work, then simply EMAIL customer care. Calling customer care is not worth the hassle. If still no resonse, then call the number at BBB. Below is a paste of my confirmed email from online customer care. Online customer care is far more superior than calling customer care. Online customer care can do much more without all the run around that the call centers do.
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Thank you for your reply.
I would like to inform you that Simply Everything plan is a basic
necessity for the pho...
(continues)
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Just an update. I work for Sprint in an actual corporate store. The discount will apply to the 450 or 900 minute everything plans but NOT the Simply Everything plan.
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Discount does apply to the Simply Everything plan. Again, you have to email customer care because those that work in the store and work in the call center don't know how to code it. Sprint online customer care is better than in-house reps and far more superior than phone support.
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THIS
"would like to inform you that Simply Everything plan is a basic
necessity for the phone Samsung Instinct to be used"
IS INCORRECT
The Simply Everything plan is NOT a necessity for the Instinct to be used. You can also use either of the EVERYTHING PLANS
EVERYTHING 450,,,450 minutes, unlimited data and text nav
EVERYTHING 900...900 minutes, unlimited data text nav
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