Kyocera 7135
After 8 months of using the phone
I am responsible for mobile computing in my company and after getting a demo unit from Verizon back in April, I recommended the phone to all of our executives.
2 months went by, and all of a sudden, phones started to have wierd problems - like crash often, loose connection to the network for a few minutes or a few hours, and generally be very sensitive. After another month, the behavior was so unbearable, that all of our executives gave back the phone (more like threw the phone at me). I would think them crazy if I wasn't having similar problems.
A few weeks ago...
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CPSC, Kyocera Wireless Corp. Announce Recall of Batteries in Smartphone Cell Phones
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the manufacturers named below, today announced voluntary recalls of the following consumer products. Consumers should stop using recalled products immediately unless otherwise instructed. (To access color photos of the following recalled products, see CPSC's Web site at www.cpsc.gov.)
Back to the topic.
Very good research on that recall of batteries, fortunately for me, my battery was not one of the recalled one. My problem is that everytime I reset my phone, it deletes all information on my phone: Numbers, recent calls, data transfers, files, everything. So I called into Verizon, and got my phone warrantied. No problem, right? That's where my journey began. Now for the last month I have gone through 5 7135's and verizon was a pleasure to deal with. Although lagging a bit, they have now hooked me up with a new samsung i600. I guess it's a new procedure their beginning to do with the data division. But, so far so good, and I am finally ri...
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LOL, I hear that all the time.
First of all the tech is a moron.
The Service Required has little to nothing to do with charging... Once you see that message back your phone up and send it in foir a new Phone Board.
Your phones were toast. I bet that they were poorly refurbed phones.
We have a few tricks to fix the Service issues but they are all a temp fix and "WILL NOT" fix the issue.
The real issues is that the clock on the phone board is bad. You could get a new clock put on and that would fix it, but we have about 100 boards to replace it with, so don't bother.
You "CANNOT OVERCHARGE THIS PHONE" period. Mine sits on the cradle for days on the weekends and is fine at over six months now.
The battery issue h...
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how do you get a "new Phone Board"? I'm on Verizon but I don't think they service these phones anymore and I'm way out of warranty.
thanks.
Background:
This happened a year ago, USCellular sent it out for repair, gave me a loaner, phone came back no charge, worked fine till now.
This time they want me to agree to pay whatever the repair charge is up to $200, NOT interested.
Any thoughts on this?
thanks