Kyocera X-tc M2000

I recieved this phone for my birthday and I had to get a replacment for that one because my email and IM kept going off. But they sent me a replacment phone after calling what seemed like fifteen time *yeah VM does not have very good customer service*, Anyway I got my replacment phone and I seem to be aving an issue with that one as well like last night I went to charge my phone cause it was so dead and when I plugged it into my charger to charge it froze when I turned it back on. Does anyone else have any issues like this? And does any one know how to bypass the protection thing for the music cause I don't have the internet to go by music for the damn phone. This was the only reason I got this phone and then they tell me to go buy a memory ...
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