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HTC Touch Pro2 (CDMA)

 

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Sync problems

SS-STL

Sep 12, 2009, 6:28 PM
Has anyone had any problems setting up ActiveSync with their TP2? This is not my first windows phone and previously setting up ActiveSync with my old phone was very easy. Now with my TP2, it will not recognize the phone. Any suggestions? Thanks!
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Gadget Junky

Sep 13, 2009, 8:13 AM
Have you tried Mobile Device Center? Free download for Vista.
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SS-STL

Sep 13, 2009, 10:22 AM
Yes, I have tried that...same result of not recognizing the device.
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Gadget Junky

Sep 13, 2009, 10:51 AM
May be a deffective device. Have you tried your old phone, and changing out the USB cables?
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SS-STL

Sep 15, 2009, 10:27 PM
The device is not defective. I had to do a hard re-set. Seems strange, but there was a glitch that was easily fixed. The sync works like a charm now. BTW, I had to call HTC directly for assistance.
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