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3x a charm? not really

perpaceco

Nov 3, 2004, 10:15 PM
hey guys right now im on my third ipaq that has been exchanged. the damn thing is garbage, a 600$ paper to be exact. even worse is tmobile takes no responsibility for it as usual. instead of exchanging the phone for one of equal value (treo) they say all they can do is keep sending me ipaqs. when i tell them its just the phone thats defective they say the only way around it is to buy a new phone and they give a $5 credit for my inconvenience. I've had 3 exchanges within 3 weeks and 2 of those were within 3 days. problems with the phone are: refusing to answer calls (unable to answer call message), freezing when trying to answer a call on the other line, freezing while in sleep mode which makes the phone ignore calls, hard resets on its own, ...
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galletta

Dec 22, 2004, 10:49 PM
Wow, I have the same problems as you, but I have not tried to exchange it. I was advised by a friend to just bite the bullet and exchange it. But your note shows me that won't help.

The PDA is good; but I agree that the phone function is terrible.
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