Motorola RAZR V3

talk with moto rep. about cingular ver. not having video.edge camera not so great and earpeice vol. low/spk vol great,i was told black razor was made with all feature,s cingular disable them, we as cust. should not accept this,they think because they have 50 million cust they do whatever they want,t-mobile ver. have video and other feature,s.call moto up and let them know