Sanyo MM-7400
Help! Best Buy warranty?
Okay, is this illegal or what?
In late November I bought the 7400 just to replace my messed up VGA1000. The only reason why I got the warranty was the fact that there is the option of upgrading your phone. Now I have decided I want the 5600 and called 1-888-BestBuy hotline. The lady told me that Best Buy USE to offer the upgrade option but NOT ANYMORE. I was never notified of this. So, is this illegal of what Best Buy has done?
ps. My business law teacher has told me to go to the store and talk to the District Manager and tell them, "If I can't get an upgrade, I'm going to file a small claims report to the Better Bussiness Beareu." -Do you think this would work too?
Thanks in advance!
In late November I bought the 7400 just to replace my messed up VGA1000. The only reason why I got the warranty was the fact that there is the option of upgrading your phone. Now I have decided I want the 5600 and called 1-888-BestBuy hotline. The lady told me that Best Buy USE to offer the upgrade option but NOT ANYMORE. I was never notified of this. So, is this illegal of what Best Buy has done?
ps. My business law teacher has told me to go to the store and talk to the District Manager and tell them, "If I can't get an upgrade, I'm going to file a small claims report to the Better Bussiness Beareu." -Do you think this would work too?
Thanks in advance!
...
Nope......i've seen it tried too many times b4.... and bb has done away with that upgrade program long time ago... whoever told you that you could upgrade just didn't know what he was talking about.... It would say on your reciept and on the brochure..it's a Psp which means protection service plan... you call a number and they send you a phone...and etc....
i work at bb in wireless....
i work at bb in wireless....
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