Motorola i870 / i875

Hello, I was using my memory card for the first time and inserted it correctly into the memory bay. I noticed it wasn't clicking and I removed it, well I try again, it didn't click. So I remove the card and notice this small plastic piece is broken. So the plastic piece falls out, I still have it, and there is not a spring lodged in the memory bay. I guess this is the spring that is supposed to pop the memory card out when you push it.

Can someone let me know what Motorola will do to fix this and also has this happened to anyone else? I wasn't pushing hard or anything, in fact, I was applying normal pressure to get it to click, didn't click. So, now I can play my music or use my images . . . phone still works, but this sucks.