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Samsung SGH-D807 / D806

 

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MEdia Net Problems

Panther4255

Jun 25, 2006, 2:41 PM
So I have signed up for MEdia Works on my plan through Cingular. It entitles me to 5mb of wireless internet and 1000 messages. Neither of the features work on my phone. When trying to access the internet it says: Service Not Available. Also my text messages claim to be sent but nobody ever recieves them. Can anyone help? I double checked on Cingular.com and it does have MEdia Works on my bill...so I should be getting it-I signed up for it yesterday (June 24). Any help would be greatly appreciated!
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Panther4255

Jun 25, 2006, 2:48 PM
Okay...my text messaging works now but my interent still doesnt...
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mobile_trojan

Jun 26, 2006, 2:23 PM
i was told that this phone has some sort of known issue with MMS, dont know if its the same problem or not. luckily for me, i dont use MMS, i just BT them to my comp or use memory card. if you are talking about the WAP browser, then im not sure, call tech support.
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Orangman34

Jun 30, 2006, 10:37 AM
I had the same problem and found that on Cingular, they had to change the IMEI on my account to the D807 when I switched from the Moto Razr for the internet to work. Don't know if that will help yah but I would look into it.
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Panther4255

Jul 4, 2006, 12:36 AM
Turned out it was all Cingular. Thank you for the help though!
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Sherjo311

Jul 12, 2006, 6:44 PM
For any future problems for anyone who reads this, make sure that after your phone is activated and the sales rep hands it to you, the phone is POWER CYCLED. Many people make this mistake (employees and customers alike), but after you agree to the contract on the phone, it must be restarted in order for the features to work. General FYI if it helps anyone.
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