Motorola V365

using the camera on the phone, I have taken pics of my address book people. I have followed the instructions on attaching the pic to an address book ID. However, when someone calls me, the pic doesn't show up as my phone is ringing per the instruction in my Motorola manual. What am I doing wrong?

I just started my service with Cingular in Feb. 2007 and I purchased my phones from LetsTalk.com.

I absolutely love the phone. The speaker part is the best when I talk to my husband who is wintering in AZ.