FCC Rules 911 Callback Numbers Not Required
Apr 30, 2002, 2:26 PM by (staff)
The Federal Communications Commission (FCC) yesterday ruled that wireless carriers will not be required to provide callback phone numbers for 911 calls placed from deactivated phones. Instead, a special label must be prominently placed on decativated phones intended for emergency-only use. Deactivated phones are often used as emergency-only phones, since federal rules require that 911 calls be connected whenever possible. Carriers also manufacture and sell special phones that can only dial 911. Both types of phones cannot receive calls, which can pose a problem if the caller gets cut off from the emergency dispatcher.
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