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Cingular Refreshes, Renames Prepaid Plans

Article Comments  22  

May 27, 2005, 12:49 PM   by (staff)

Cingular this week announced new prepaid calling plans which will all be sold under the "Go phone" brand successfully developed by AT&T Wireless. There are two traditional-style prepaid plans: a new plan where calls are only 10 cents per minute, but with a dollar surcharge every day calls are made, or a simple plan with a 25 cents per minute flat fee. Cingular is also introducing a number of prepaid monthly subscriptions. These plans offer many of the advantages of Cingular's subscription plans like unlimited mobile to mobile calling and free nights and weekends without a credit check or the other hurdles associated with a post-paid plan. Recently, most carriers have revamped their prepaid plans to compete with successful MVNOs like Virgin Mobile.

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pauldg

May 27, 2005, 6:46 PM

Who Cares?

As a Cingular Salesman, I have to say what all the salespeople who gossip on this site are thinking: Who Cares about prepay? Customer service sure doesn't. Carriers make some money on these customers, but not that much. not many have the M2M or N+W's, b/c that's only on the $69.99 plan. if u spend that much, sign a contract + get the same thing 4 $20 bucks cheaper. No credit? Get ur Uncle Julio to sign for u or something - Get outta my store!
...you would think that would be true. I just went to a rally and all the VP's did was talk about go phone and how great it is. Managers are even getting yelled at for not selling enough go phones. I tell you the whole thing is crazy. I cant imagine b...
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Alright...
now you've made me cranky....
How many times on this site do people complain about the poor customer service from Cingular wireless...
I work for customer care and i spend half my day calming down customers who have to put up with your ...
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tglaab

May 30, 2005, 8:32 AM

What network are goPhones on? (USA-410, -150,??)

Does anybody know what network the phones will be associated with? I suspect it will be whatever is already deployed where they're sold (e.g. DCS/Carolinas will be -150). This would mean I could pick up a goPhone and have a "cheap" spare phone if I wanted.

As for the general apathy toward pre-pay, I think you're missing the potential appeal for travelers. Every forum I've read praises the Europeans for having pre-paid SIMs available almost everywhere. If Cingular and the others offered SIMs in addition to just minutes they might have something...

tg.
BetterThanJake

May 27, 2005, 1:25 PM

25 cents per minute flat fee = Not competitive

25 cents per minute flat fee? That's kind of a joke isn't it? Virgin Mobile beats that pretty handily (25 cents a min for the 1st 10 minutes in a day, 10 cents/min after that), so does T-Mobile To Go... and by an especially larger margin if you stick to purchasing minute cards in the larger sizes (as low as 10 cents a minute).

I guess the other option is better (10 cents a minute plus a dollar a day during days you make calls), but only if you don't make calls every day.

I guess Virgin doesn't have much to worry about.
What they mean by competitive is the m2m plan.
I think it's a great deal...$1 a day and get unlimited calling to other Cingular people, and if you need to call someone that isn't Cingular, it's only 10 cents/minute. Then finally, on days you don't u...
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BetterThanJake said:
25 cents per minute flat fee? That's kind of a joke isn't it? Virgin Mobile beats that pretty handily (25 cents a min for the 1st 10 minutes in a day, 10 cents/min after that), so does T-Mobile To Go... and by
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BetterThanJake said:
25 cents per minute flat fee? That's kind of a joke isn't it? Virgin Mobile beats that pretty handily (25 cents a min for the 1st 10 minutes in a day, 10 cents/min after that), so does T-Mobile To Go... and by
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