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Wireless Companies Agree to Support More Remote Wipe Tools

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Oct 2, 2015, 1:30 PM   by Eric M. Zeman

The CTIA today announced that a number of member companies have agreed to take on additional measures to help prevent cellphone thefts. Following recommendations made by the FCC, wireless companies will make anti-theft tools available to all consumers that also respect consumer choice and privacy. All new phones made after July 2016 will "make readily available to the authorized user an option that allows the authorized user to enable or disable the anti-theft solution at any time that the smartphone is connected and is in the authorized user's possession." Beyond this baseline tool, consumers will have the option to use other, third-party solutions to locate, wipe, or reinstate their devices if they so wish. Companies that have agreed to this include Apple, Asurion; AT&T; BlackBerry; Google; HTC; Huawei; LG; Microsoft; Motorola; Samsung; Sprint; T-Mobile USA; U.S. Cellular; Verizon, and ZTE. In response, FCC Chairman Tom Wheeler said, "CTIA members' ... enhanced voluntary commitment to adopt anti-theft features and educate consumers demonstrates their resolve in combatting it. I am hopeful that this new voluntary commitment will make a meaningful difference for consumer safety. As the enhanced commitment recognizes, these solutions work only if they are adopted widely. The FCC will remain vigilant in this area by pushing for further improvements to the theft-prevention toolbox, and also by monitoring closely whether the efforts of industry and others are producing meaningful results." Apple's iOS and Google's Android already contain features that let device owners find and protect their mobile devices. The FCC hopes allowing people to download and use the protective measure of their choice will help encourage consumers to make broader use of the tool.

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