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Cellular South Expands Test-for-Answers Service

Jun 22, 2010, 7:32 AM by Eric M. Zeman

Cellular South today announced that availability of its Text CS service to all its smartphone and Advance Pay customers. The service allows Cellular South customers to text questions to Cellular South. The questions are answered by Cellular South representatives, who then reply via text. Cellular South says most questions are answered within about five minutes. If questions can't be answered in the 160-character limit imposed by SMS messages, the Cellular South representative will either call the customer, or direct them to a better resource. Before today, the service was only available to the HTC Hero device. The service can now be used by by texting questions to 311. Cellular South said it will create a stand-alone application for the service for BlackBerries in the near future. The service is free to use.

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Comments

This forum is closed.

This forum is closed.

justfinethanku

Jun 22, 2010, 6:22 PM

"text for answers"... not test...

but yeah, thats a good idea! More companies should jump on that!

Slammer

Jun 22, 2010, 8:59 AM

Nice Idea.

I like it.

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