What a JOKE!
Perhaps VZW should work on getting their existing 4G devices to work in existing 4G environments. Take a look at VZW's forums regarding connectivity issues. I know first hand their "fix" is to send you out a new SIM or a re-furb that will eventually have the same issue. I'm actually calling VZW today to get a refund on my previous 2 months data service. I don't think it's cool to pay for something that only works 50% of the time.
It's all location. My speeds are 15 to 30 Meg down same up on a Droid incredible 4G. Same on my Razr, same on my Galaxy Nexus. Sorry you are having problems 🙄
Good luck with that one lol... Let me know how that works out for ya bud