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Apple Blames iPhone 4 Reception Issue on Faulty Formula

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Kaztro

Jul 2, 2010, 9:44 AM

Is it just me....

....Or does this basically sound like Apple saying "it's not really our fault it's AT&T's fault" by saying thing like "People in a poor coverage area"

I mean i see them admiting to "bad math" but that's it. Everything else is fine and when they fix the issue with this update you going to be able to see more acuretly how bad your coverage is.

I know someone is going to call me a troll but this to me looks like the blame game.
Personally I think both are to blame, more so Apple though. I had ATT service before getting a Droid with Vzn, and my service with ATT was fine.

Actually Verizon drops from 3G to 1x more than AT&T dropped from 3G to EDGE. I'm no fanboy, I'm an hon...
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...
The Idaho Panhandle is one of the areas where Verizon is a better choice. I-5 is well covered by everyone until you get to Siskiyou pass and then it is only Verizon and AT&T.
Coos Bay (Oregon 5) is a weak spot for AT&T. The rest of the Northwest is d...
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americannarc

Jul 2, 2010, 8:46 AM

another day in at&t world

Luke wilson is full of crap. you think a company as big as AT&T would of test the phones before they released them, but when you company is going belly up you need to make money some how.
They couldn't test it enough, because the engineer left it at the bar due to reception issues since he was a lefty.
...
It's not up to AT&T to test a device not branded by the company. The iphone is up to Apple to test due to locked branding. Notice, nowhere on an iphone will you see AT&T printed.
...
How Do You Figure ATT Is Going Belly Up...I'm Not Being A Smart Ass This Is An Honest Question.
Eric M. Zeman

Jul 2, 2010, 7:56 AM

HERE'S THE FULL STATEMENT FROM APPLE

Dear iPhone 4 Users,

The iPhone 4 has been the most successful product launch in Apple's history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them. Here is what we have learned.

To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop th...
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"You can bring your undamaged phone back"

Wasn't it damaged out of the box? ๐Ÿคจ
...
netboy

Jul 2, 2010, 8:19 AM

wow! just great!!

while all other phones showing 2-3 bars of signal.
idiotPhone4 just shows "no service" to begin with!, no more drop signal! haha
I don't know what Apple is saying about this happening to all phones, when I'm typing on my Motorola Droid, I'm holding it with TWO hands and yet I still have 4 bars. So Apple is full of
s**t!!!
...
lol, epic funny
justfinethanku

Jul 2, 2010, 6:07 PM

Apple gets rid of re-stocking fee.

Apple is temporarily eliminating the re-stocking fee on it's iPhone 4.

That should help all of the trolls on this forum who didn't order one to begin with, nor ever intend on ordering one sleep better.

๐Ÿ˜
just like when they duped people into paying for the first iphone and then gave them those pathetic gift carsd for their music store so they still won...such a toy you are.
dfp

Jul 3, 2010, 8:47 AM

Tried it myself, and...

Went to the Apple store armed with my iPhone 3G running os 3.xx, a new Pantech Impact, and an old Motorola Pebble (unlocked) all on ATT. All phones showed full bars. The only phone that dropped bars was the iPhone 4. i did not make any calls so I cannot attest as to whether or not this dropping in bars had any "real" effect. It made me feel uncomfortable enough to hold off ordering a new phone. Went back after I upgraded my 3G to ios4, still no signal loss no matter how I held it. I believe the software explanation may have something to do with how the bars are reported, but, in a strong signal strength area, when only one phone is effected, it is more likely the phone, not the service. No phone is perfect, no service is perfect, being ...
(continues)
Well said... AT&T's network works well with pretty much every other phone including the Droids. iPhones are the only ones with complaints, and honostly when you sell a million phones even if only 1% have issues that is still 10,000 phones we have to ...
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snowbdr89

Jul 2, 2010, 5:08 PM

im really enjoying this!!

i just want you apple zombies to know how much i really enjoy watching you go out n buy apples crappy products and complain about it afterwords!! but good luck with that sh*tty phone ๐Ÿ˜
Sigma1570

Jul 2, 2010, 2:12 PM

apple passing on blame.

Apple is so full of themselves it makes me sick. Rather than admit they have a crappy antenae design they try and blame at&t for their phones dropping service. I can hold my blackberry bold any which way and I don't drop calls in the SAME coverage area. I have iphone users returning their iphone 4's to go back to their 3gs because if this faulty design. I don't see how this software update will do anything but show what crappy reception the iphone gets compared to other at&t smart phones.
Mark_S

Jul 2, 2010, 12:46 PM

Formula you say?????

I think it has to do alot with the "Baby formula" AT&T and Apple been sucking down.
Customers are no angels either.
Before putting such a device out to the public....TEST IT PROPERLY!!!! ๐Ÿ˜•
๐Ÿคฃ ๐Ÿคฃ ๐Ÿคฃ
They would have if they did not lose them all...lol
bluecoyote

Jul 2, 2010, 12:21 PM

How it compares to the Nexus One / Real World Observations.

The HTC Nexus One (AT&T is all I've got to go off of but the T-Mobile version is infamous as well) is prone to the same issues. Ironically, so is the GSM (and CDMA) Palm Pre.

What I can't seem to grasp is that even when I bridge the Antennae, I can pull in 2.6 mbps right up until the connection 'drops' despite 1-2 bars of service on the screen. The connection does drop.

By contrast, The Nexus One and Palm Pre will slide off, dropping under 1mbps and eventually to nothing. (It's worth noting that I have yet to get either the Nexus One or Palm Pre to pull in anything above 2mbps here.) I can make the Nexus One lose signal by holding it at the bottom as well, although the key difference is that on the iPhone 4 it is liter...
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"Theoretical Maximum" was supposed to be "Imposed Limit"
I'm not sticking up for the Nexus, just saying that this was a design issue that should have been addressed a long time ago. Preferrably, y'know, before they sold it to people. No one is talking about data speeds. It has been documented that this i...
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crood

Jul 2, 2010, 7:42 AM

I Just Had A Casablanca Flashback

This reminds me of the scene where Claude Raines, as the police captain, busts in on Rick's back room casino and states:

"I'm Shocked! Shocked, to discover gambling is going on here."

Immediately thereafter, a croupier hands him his winnings.
haha, classic.

I'm honestly a little disappointed with this whole situation. One way or the other Apple hasn't been up-front about the antenna issue.

This statement pretty much asserts that they have been tinkering with the signal bars on top ...
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isleofwight

Jul 2, 2010, 8:27 AM

Do they think we are stupid??

They must do to come out with such a mad statement.

Doooooh you put your hand round the ariel the signal cuts out. Yep it does it on other phones as well. BUT THEY HAVE THE ARIEL AT THE TOP so dont get covered fools.

Well at least I will be be able to see more accuratly when the dam thing cuts out.
๐Ÿ™„
 
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