How to Qualify for a Rebate after 6 yrs
I've had sprint for 6yrs, and do not have a contract with them currently. I've had a problem with the last phone i had so i took it to their store last year may04 and they replaced it for free no question asked. Now that new phones are out i was trying to see how much of a rebate they would give me considering I've been on a month to month plan for about 4yrs.
Well when i called customer service the rep i spoke to, told me that because i've had a new phone (the replacement phone) for less then 18 months i would not qualify for any rebates not even the $150 by mail even if i tried to enroll in a new plan and agreed to a contract. Is this true or was i talking to an idiot?
What i don't understand is that i was never given a rebate nor...
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Well when i called customer service the rep i spoke to, told me that because i've had a new phone (the replacement phone) for less then 18 months i would not qualify for any rebates not even the $150 by mail even if i tried to enroll in a new plan and agreed to a contract. Is this true or was i talking to an idiot?
What i don't understand is that i was never given a rebate nor...
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If that is what she said then it's true... Once you switch your ESN # you are put on for another 18 months till you are ready for an upgrade... Just so you know you will 9 out of 10 have to change your plan to get the $150 rebate. You need to sign up for a two year contract, 35 dollar plan or higher and get Sprint Vision for free for two months. So your probably like 45 dollar plan that has like 1000 plus minutes you can say byebye to. What I dont get, is why people are so cheap! All they do is complain, you should go to cingular or verizon then, and when you want a new phone they will charge you no matter what, and will cost you anywhere from 300 to 600 dollars... Where sprint you are able to just buy a phone for like 180 at the least up to...
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I had a similar incident occur when I worked at CompUSA. We were a Sprint vendor (we sold the phones, care activated them when the customer called, vendor in the truest sense of the word!). Well, my wife decided to buy me a new Sprint phone for my birthday (didn't really like mine too much) so she went up to CompUSA and had a friend get her one at my discount from the store. At this point I was out of contract. She called in to to an ESN swap, and they decided to extend the contract for 24 months for no apparent reason. Is that policy? Does it make an automatic contract renewal when you swap ESN's--with an existing phone as far as Sprint is concerned?
I only found this out when I went to cancel my service when I started working for AT&T W...
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I only found this out when I went to cancel my service when I started working for AT&T W...
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