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SPRINT Customer Service Reps Need Help !!!>>>
Bought a phone off Ebay. Treo 650. It was a local pickup. I called into Sprint to change the ESN number on my account. They then tell me that the ESN number for the Treo 650 is "Not Recognized". I gave them the 15 digit ESN number and infact the read me back the 8 digit/alpha ESN number and still said it was not recognized.... what's going on here?
I asked the straight up... was it reported stole or fradulent? They replied not at all..
Ideas?
ESN NUMBER IS 05401370498
Thanks
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does the treo 650 have a sprint logo on it?
with the lost or stolen esn they are suposed to direct you into the sprint store for futther assistance
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yep..it came sealed in a sprint box and everything... all manuals sealed and chargers/cables sealed..
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Hi;
Did you get this resolved?
lmk if I can be of help.
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