Rebate Hell...
Not to sure where to start, but I work at a express sprint pcs store in my town. And I keep updated with new charges/plans and all that crap, I also keep very close tabs on my accounts as well as rebates ( upgrades ).
Well today I went and saw they had revised there upgrade site, and it now lists me as avaiable for a upgrade in November ( 9/01/2005 ) when it used to say it was avaiable for March ( 03/01/2005 ). And that was just for the 75$ rebate. I wasnt eligable for the 150 till 2006 of March, and now it says 2006 of November..? I have had the phone for almost 18 months now.. If not longer.
Last time I was aware ( I work here even ) that your upgrade status does not get extended unless you replace the PHONE, changes toward your ...
(continues)
Well today I went and saw they had revised there upgrade site, and it now lists me as avaiable for a upgrade in November ( 9/01/2005 ) when it used to say it was avaiable for March ( 03/01/2005 ). And that was just for the 75$ rebate. I wasnt eligable for the 150 till 2006 of March, and now it says 2006 of November..? I have had the phone for almost 18 months now.. If not longer.
Last time I was aware ( I work here even ) that your upgrade status does not get extended unless you replace the PHONE, changes toward your ...
(continues)
...
the old program was as fallows
18 months HLF (handset life on file) you got 100% of the mail in rebate.
12 months HLF 75$ mail in rebate.
new program
24 months HLF 150$ instant rebate
18 month HLF 75$ instant rebate AND 75$ mail in rebate
12 Months HLF 75$ instant rebate.
and yes the rebate site is horrible and does not make the 18 months clear.
but over all the new program is better for the consumer.
18 months HLF (handset life on file) you got 100% of the mail in rebate.
12 months HLF 75$ mail in rebate.
new program
24 months HLF 150$ instant rebate
18 month HLF 75$ instant rebate AND 75$ mail in rebate
12 Months HLF 75$ instant rebate.
and yes the rebate site is horrible and does not make the 18 months clear.
but over all the new program is better for the consumer.
...
