does anyone have the number to sprint where we can possibly call and get a customer a warranty replacement sent?

We are not a repair center here, so whenever a customer comes in with any, even simple, warranty problem; we have to direct them to the nearest repair center. The closest one being 35 miles away.

Sprint said there is no other way around this and I hate breaking customers down every time I run into this.

If anyone needs Account Services direct line, I am happy to provide that though =P

sprint is "secretly" doing early upgrades at cor stores for some customers, if you call in to customer service to see if they can get the early upgrade available it usually works

got 4 customers today so far just by callin in (and waiting about a half hour or so)

all of those customers were eligible for upgrade aug next year or sooner

SOURCE:
http://online.wsj.com/article/SB10001424052970204879 ... »

small excerpt from the article:

"For the most part, it's really been a wealth transfer from AT&T shareholders to Apple shareholders,"...

I know someone who has Sprint and this person told me he recently got a letter in the mail a few months ago from Sprint saying that they were going to cancel his Simply Everything plan this month. This person said he already went to a local Sprint store and they told him that was not going to happen. Is the Simply Everything plan that Sprint offers really going to be phased out?

Interesting take on possible scenarios in Sprint's future:

http://www.reuters.com/article/2011/11/25/us-sprint- ... »

article source:

http://www.fiercewireless.com/special-reports/who-ar ... »

Scroll down a half page or so to see the writeup on Forsee, he is the second rotten CEO mentioned.

Hello to one and all. I work for a company called TelTech, who owns and runs one of the most popular and effective security programs for mobile devices called TrapCall. TrapCall allows users to unmask blocked, private, withheld, and hidden phone numbers that call their phones. We, however, have been having a long struggle with Sprint. Our service works off of Conditional Call Forwarding. Because of this process, we must manually send calls to customers' Voicemail boxes if they choose to use them. We requested this Voicemail access information from Verizon, at&t, and t-mobile, who provided it without a problem. Sprint, however, is the only carrier that either refuses to give us the needed information, or simply has no clue what it is. Because...
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does anybody know anything about any black friday deals coming up? maybe from radio shack, best buy, walmart, or even from official sprint stores? i got an evo 4g last year and it is now damn near smashed to hell - im surprised it still works, given the hell its been through - anyway i want a new phone and im pretty sure ill be able to use my one-year-re-up-discount on black friday. id love it if i could pick up a samsung-galaxy-s-II-epic-4g-touch-gingerbread -ice-cream-sandwich-jellybean-phone (lol for long phone names) for less than $200. thanx in advance for any heads-up

whats the deal with no new phones having this feature...?

Why is premium data charge of $10 required on non 4G smartphones? 👿

So what's a "Corporate liable phone number"? 😕

http://www.sprint.com/landings/clport/?INTCID=CM:AB: ... »

Knowing that the Premiere program is ending, I currently am eligible for my 1-year upgrade. If I cash that in on a new phone now (before the end of the year) will I still get one more 1-year eligibility upgrade in 2012?

I was trying to make sense of it from this article: http://www.sprintfeed.com/2011/09/sprint-endi ng-premier-program/

..as the article says "can use their qualifying upgrade through 12/31/12"?

I'd like to get a new phone now, but also wouldn't want to miss out on any new LTE devices released by this time next year (iPhone 5?, Samsung S3?, WinPhone 8?, etc...)

Thanks for the help!

iPhone launched at my store today. Any other Sprint reps here? How did the launch go at your stores?

Radio Shack exclusive right now, will this be available to all sales channels in due time?

anyone know?

Any Sprint reps here ever spent an hour setting up a customer's account, applying discounts and educating on phones/price plans, only to have them tell you they're going to buy the phones at Radio Shack/Best Buy/Wal-Mart?

I work at a Sprint Preferred Retailer, so I'm technically *supposed* to help them even after they buy the phone elsewhere, but the temptation to tell them to get lost is great. Especially since I rely on that commission to feed my family. >_

Apple is sly like a fox! I could have been duped, but Apple will accompany Dan Hesse at Sprint's Friday press conference and announce an iPhone 5. Sprint will have exclusive rights until late first or early 2nd quarter 2012.

Yesterday's Apple iPhone announcement now makes sense.

I live on Long Island, NY and work in NYC. I currently have Verizon service but I am considering going to the Sprint network.

I am looking for a cheaper carrier but I don't want to relive my experiences that I had with AT&T about 4 years ago.

Is Sprint reliable as a cell phone provider, or will I have alot of dropped calls. According to their coverage map I should be getting good to great coverage around my home, but AT&T's coverage map said the same thing, and I didn't even get coverage at my house.

http://money.cnn.com/2011/03/23/technology/sprint_ve ... »

NEW YORK (CNNMoney) -- With AT&T dealing for prized asset T-Mobile, Sprint's options may be down to two: buy everything smaller than it or get bought by Verizon.

Sprint (S, Fortune 500) will be a distant third in the U.S. wireless industry if the AT&T/T-Mobile merger goes through. The carrier would control just 16% of the market, while AT&T (T, Fortune 500) and Verizon (VZ, Fortune 500) would own more than 70% of it.

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"I do have concerns that it would stifle innovation and that too much power would be in the hands of two [companies]," Sprint CEO Dan Hesse said Tuesday at a panel discussion at the CTIA Wireless Conference in O

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So can you get 3G while roaming? 😕